Raymond P.
Very informative
Very informative

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Raymond P.
Very informative
Willie L.
The gentleman at the support team was very helpful and informative when I was having a difficult time trying to reset my password. Everything was done in a timely manner, Thanks again..
Cynthia C.
Although we have some phone problem it was resolve..very helpful ...ty
Greg B.
It was a overall easy process and the person that helped us was very friendly and helpful!
Wrightja29
It was ok. Had a hard time understanding first lady i spoke with. I called back and spoke with someone else.
Rene U.
Very helpful
Heather
I called for customer service because the online application for the background check was not clear on how many years back I should go for my address history. I had to call customer service for a clear answer. I had to go back 7 years. In general, the actual application process was easy and fast. I even got a phone call several days after I completed my application and review so that they can improve their application to now include the information that was missing on the address history for the next applicant to the hospital so that they wont have any barriers. What great service!
Georgia F.
Your associates are super friendly and supportive. Thanks so much.