Tamara J.
Very easy to work with
Very easy to work with. The rep I had was well trained.

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Tamara J.
Very easy to work with. The rep I had was well trained.
Terosia
My problem was resolved with the utmost in professionalism and warmth.
Candidate
Very prompt in answering and assisting my every inquiry and status checks. Good job!
Sonia B.
Super quick process. I had to call as some of my information didn’t save on the form and they were super professional.
Nandagopal V.
My concern was addressed properly by your associate. I didn't face any confusion or delay and the reply by the associate was to the point .
David H.
I finished the form and pressed SAVE PROGRESS then CONTINUE and saw the same result up top in green - Progress Saved. I thought I was done. The form however had a technical error that would not allow it to CONTINUE past the employment section. It wasn't until nearly a week later with the HR rep that I found out that the form was showing incomplete on their end. This lapse temporarily made me look unprofessional and lackadaisical in their eyes. With help from your IT team - Lorina, Mark, Susan, and another - a new form loaded and I could finally complete the form. I suggest adding a diagram of sorts on the home page that shows ALL steps needed to complete the form. That diagram should flow to all pages and show the progress until completion. Also, once completed a status should auto-populate to the candidate, HR rep, and recruiter simultaneously.
Justin Ray Godwin N.
Thank you! You provided excellent customer service!
Jason P.
I wasn't notified by my job if they received this background check but I'm guessing it was good.