Erin B.
Literally the most incompetent people…
Literally the most incompetent people I’ve worked with. My start date for my job has been pushed back almost a month because of miscommunication and incorrect information.

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Erin B.
Literally the most incompetent people I’ve worked with. My start date for my job has been pushed back almost a month because of miscommunication and incorrect information.
Sharma A.
The process is very smooth. Everything is very detailed and easy to understand. If we get any issues the people working with sterling help accordingly. Thank you for making it so easy for everyone
Fox P.
The site was very easy to use and questions were answered quickly and efficiently. I had a good experience!
Christopher
They were very helpful and professional as the other reviews say
Washburn S.
Excellent Customer Service. The Representative heard my concerns about the ability to schedule my appointment in such a short timeframe and assisted me in trying to locate another location that was more convenient for me during that time. I appreciate the empathy that was expressed to me during the call, I felt very stressed and overwhelmed at the time. Sometimes, people just need some validation and to be heard!
LaNice
The person I spoke with was extremely nice and knowledgeable, he was greatly appreciated.
Ed B.
You did a great job 😊
Sahas
Really appreciate the way you handle on call queries. The support team was really quick to help me with the issue I had with filling my employment history.