Michael C.
Communication between client (myself)…
Communication between client (myself) and between Sterling and LM is lacking. I had people contacting me about the same issues from with in your organization about the same things numerous times. Your interdepartmental communications needs to be improved greatly. The individuals were courteous but didn't have a clue when i discussed matters with them because apparently they don't talk to each other or read notes on what they are tasked to complete. In other words, they don't read pass downs from one individual to the next. As far as dates, I can't list them all.
Response from Sterling, A First Advantage CompanyOct 28, 2022
Hello. We appreciate you letting us know of this situation and we are currently looking into it internally.




