Sterling, A First Advantage CompanySterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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SND
Kristine deGuzman was exceptionally helpful. I felt like things were happening so quickly that I got overwhelmed. She called me and walked me through everything I needed. I'm very grateful to her and know I would not have been successful at completing everything in a timely manner without her help.
Response from Sterling, A First Advantage CompanyFeb 7, 2023
Thank you for sharing your experience with our team!
Jaime S.
Muchas gracias las verdad muy amable espera poder trabajar con ustedes
Response from Sterling, A First Advantage CompanyFeb 7, 2023
Thanks for the 5-Star review!
Hyung-Yong K.
All Sterling staffs are very excellent and kind feedback for my concerns. Thank you for the best services.
Response from Sterling, A First Advantage CompanyFeb 7, 2023
Thank you for sharing your experience with our team!
Kevin L.
It's was a great service
Response from Sterling, A First Advantage CompanyFeb 7, 2023
Happy to hear. Thanks for the review!
Denise J.
Professional and outstanding customer service
Response from Sterling, A First Advantage CompanyFeb 7, 2023
Thank you for sharing this and leaving us a review.
carlos N.
The guy I spoke to on the phone talked in a very calm manner. Was very quick and patient with me. He didn't put me on a "fake hold" like other customer services do. Was able to help me quick and calm with my questions. He didn't take long to answer call. Other services take longer. Lady on email responded quick as well within like 10 minutes I got a response. Very convienient Incase I'm in a hurry. I appreciate both answering fast and staying calm and not taking forever to answer my questions or resolve my issues. Quick and simple !
Response from Sterling, A First Advantage CompanyFeb 7, 2023
We appreciate you taking the time to share your experience with our team. Thanks!
Lisa D.
Answered all of my questions and gave me more ways to try and solve the issue that I was dealing with, which was very helpful
Response from Sterling, A First Advantage CompanyFeb 7, 2023
Thanks for this review!
Jarvis G.
It would be nice if it took less time but other than that great service easy to use and polite customer service
Response from Sterling, A First Advantage CompanyFeb 7, 2023
Thank you for that feedback and for leaving us a review.
