Berg T.
Quick and easy
Quick and easy. I had to call Customer Service for one question regarding the website application and they answered right away and walked me through the solution.

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Berg T.
Quick and easy. I had to call Customer Service for one question regarding the website application and they answered right away and walked me through the solution.
Aaron
Quick and efficient process. Everything was clear and I always knew what to expect and what was expected of me.
nelo
Very Effective and knowledgeable customer service representative.
Erica
Why do we have to constantly pay $25 for a background check when the people that’s hiring us want to check our background, why they can’t pay? We looking for a job what makes y’all think we have that to just give then what if we don’t get the job ? Still $25 gone , it should be free for people looking for employment & the company hiring should pay
Osmun C.
I am 20 years old. Could not submit background form because I didn't have 7 years of employment. Had to state that I volunteered as a student at my HS to submit form. Sterling couldn't find my employment with Construction company LLC even though simple google check for LLC's in Michigan shows all contact information. I have only filed income taxes for 2 years. I submitted 1099's but that wasn't good enough to prove employment. Sterling is not set up for students and summer employment.
Howard R.
The reps were very helpful in assisting with my problems and went the extra mile to ensure my satisfaction.
Prabhu A.
Good experience and user friendly
customer
great service and fast response or results. my process was fast.