Rachel P.
Good customer support
Good customer service. Easy to use

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Rachel P.
Good customer service. Easy to use
nicholson W.
They were very helpful and adressed my issue in a very professional and courteous manner.
Samanta T.
The agent was very helpful and answers my questions, very pleased.
Fanny A.
Are very serious and give the precise support and the customer service is very professional, no problems understanding and getting the job done on time.
Ncube T.
Responsive and helpful.
moore T.
I received amazing help when called in with a mistake during self disclosure, the agent assisted me right away and fixed it, ultimately I got the job. The whole vibe was great and not what I expected thanks I wish I had got the last agents name
Lynne R.
I have spoken to 3 different people with regards to getting my driver's license information updated. All my details came back wrong. I am still unable to open my Care.Com account and feel that if this is not sorted after talking to various people I will close my account.
MD
The process was simple and easy to follow. The staff was so responsive and would respond very quickly to any questions I had. Thank you for the wonderful customer service.