Hamza M.
I placed my order on 28th Nov until now…
I placed my order on 28th Nov until now I haven’t received no update and have no idea what’s going with my order and when I will receive it. I emailed Stepprs no reply! I messaged them on instagram no reply! Worst place to buy anything from save your money you have been warned at my expense.
Response from StepprsDec 11, 2024
Dear Hamza, We sincerely apologize for the significant delay in processing and shipping your order. We understand your frustration and want to assure you that we're taking immediate steps to resolve this issue. To expedite the process, please provide us with your order number. We will investigate the cause of the delay and provide you with an estimated delivery date or arrange for a refund or replacement. We value your feedback and will use it to improve our shipping processes and communication with customers. Please reach out to our customer support team at [email protected] for further assistance. We appreciate your patience and understanding as we work to resolve this matter promptly. Sincerely, The Stepprs Team



