StepprsReviews of stepprs.com

Response from StepprsSep 3, 2025

Hi Mike, Thanks for giving Stepprs a try and for sharing your feedback. We’re sorry to hear the insoles made your feet hurt worse instead of helping. Stepprs are designed with cushioning and acupressure support to relieve plantar fasciitis, heel pain, and fatigue from long hours on your feet, but we understand they don’t work the same for everyone. We stand by our 90-day money-back guarantee and will be happy to assist with a refund. Please reach out to us at [email protected] with your order details and our team will take care of it. – The Stepprs Team

Response from StepprsSep 3, 2025

Hi Kenneth, Thanks for sharing your feedback. We’re sorry to hear Stepprs didn’t feel different from other insoles or provide the comfort you were hoping for in the toe area. Our insoles are designed with unique cushioning and acupressure support to help with plantar fasciitis, heel pain, and long hours standing, but we understand they don’t work the same for everyone. We also respect your request to be removed from our mailing list. Please email us at [email protected] with your order details so our team can process both your refund under our 90-day money-back guarantee and unsubscribe you from future emails. – The Stepprs Team

Response from StepprsSep 3, 2025

Hi Stephen, Thanks for giving Stepprs a try and sharing your experience. We’re sorry to hear you didn’t notice any improvement after several days of use. Our insoles are designed with cushioning and acupressure support to help with plantar fasciitis, heel pain, and long hours on your feet, though sometimes it can take a little longer for the benefits to show. That said, we understand results can vary. We stand by our 90-day money-back guarantee and will be happy to assist with a refund if you feel they haven’t worked for you. Please reach out to us at [email protected] with your order details and our team will take care of it. – The Stepprs Team

Response from StepprsSep 3, 2025

Hi Ann, Thanks for bringing this to our attention. We’re very sorry to hear about the delivery issue and that you haven’t yet received a replacement despite contacting us. That’s not the experience we want for our customers. Please email us again at [email protected] with your order details and mention “Trustpilot – Ann” so our team can prioritise your case and make sure a replacement or refund is sorted for you right away. – The Stepprs Team

Response from StepprsSep 2, 2025

Hi Robert, Thanks for your feedback. We understand our insoles are priced higher than some mass-market options, but Stepprs are designed to our own specifications with targeted cushioning and acupressure support to help with plantar fasciitis, heel pain, and long hours on your feet. We stand by our product and offer a 90-day money-back guarantee if you feel they didn’t meet expectations. Please reach out to us at [email protected] with your order details, and we’ll be happy to assist. – The Stepprs Team

Response from StepprsSep 2, 2025

Hi April, Thanks for sharing your thoughts. While many insoles may look similar, Stepprs are designed to our own specifications with unique cushioning and acupressure support aimed at helping with plantar fasciitis, heel pain, and long hours on your feet. We’re sorry to hear they didn’t feel any different for you. We stand by our 90-day money-back guarantee if you feel they didn’t meet expectations. Please reach out to us at [email protected] with your order details, and we’ll be happy to assist. – The Stepprs Team

Response from StepprsSep 2, 2025

Hi Kevin, Thanks for sharing your experience. We’re really sorry to hear that Stepprs made your feet feel worse instead of better. Our insoles are designed with unique cushioning and acupressure support to help with foot pain and long hours on your feet, but we know that comfort and results can vary, especially when extra support is needed for higher body weights. We stand by our 90-day money-back guarantee and will be happy to assist with a refund. Please reach out to us at [email protected] with your order details, and our team will take care of it for you. – The Stepprs Team

Response from StepprsSep 2, 2025

Hi Jill, Thanks for giving Stepprs a try and for sharing your feedback. We’re sorry to hear they didn’t help as much as you were hoping. Everyone’s feet are different, and while our insoles are designed with unique cushioning and acupressure support to help with plantar fasciitis, heel pain, and long hours standing, we understand results can vary. We stand by our 90-day money-back guarantee and would be happy to assist with a return. Please reach out to us at [email protected] with your order details, and our team will take care of it. – The Stepprs Team