Michael L.
First order got lost somewhere
First order got lost somewhere. Once I finally got them, I wanted to try them over a short period before replying. I am surprisingly happy. They are comfortable. But I need an arch support and I'm ok so far, but I'm afraid I will miss the support of my old insoles, which I can not do without. I don't know if comfortable is enough, but time will tell. I'm happy so far. Thank you!
Response from StepprsOct 11, 2025
Hey Michael, Thank you so much for taking the time to share your honest experience, I really appreciate it. I’m sorry your first order got lost along the way, but I’m glad to hear the replacements arrived safely and that you’re finding them comfortable so far! It’s great that they’re feeling good on your feet, though I completely understand your concern about arch support, some customers prefer pairing Stepprs with light orthotic inserts for that extra structure. If you ever want help finding the best setup for your feet, feel free to reach out to us at [email protected] with the subject line “Trustpilot – Michael”, and we’ll be happy to help. Thanks again for giving Stepprs a try, wishing you continued comfort as you wear them in! – The Stepprs Team