Nonie M.
SWAPS
Any chance I send back the right foot and you guys send me a left foot pls I have two pairs I only need the left foot thanks

Stepprs: Comfort That Never Quits At Stepprs, we believe comfort is a right—not a luxury. We've spent years perfecting insoles that do what others can’t: deliver real relief, all-day comfort, and turn your old shoes into your favorite pair again. Our best-selling Massage Insoles are trusted by people who work hard and stay on their feet: nurses, warehouse workers, athletes, dog walkers—you name it. Whether you're dealing with plantar fasciitis, arch pain, or foot fatigue, Stepprs are designed to keep you going with shock-absorbing bubbles, odor-fighting tech, and built-in arch support. Every pair fits into any shoe and lasts over 12 months. With a 100% Satisfaction Guarantee and thousands of 5-star reviews, we stand behind every step. ⚡ Now's the time: Up to 60% Off While Supplies Last! ⚡ 🎯 Claim Your Discount Now
Stepprs (stepprs.com) has 2,890 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Showing 141 reviews with 3 stars · Clear filters
Nonie M.
Any chance I send back the right foot and you guys send me a left foot pls I have two pairs I only need the left foot thanks
Kevin D.
The insoles are very good but I had 2 separate orders at the same time. I received the first 3 in about 2 weeks but the additional 2 that I added on have not arrived over a month now. Had they shown up would have been a 5.
Response from StepprsMay 31, 2026
Hello Kevin, We’re sorry to hear about your experience and truly appreciate you taking the time to share your feedback with us. At Stepprs, we’re here to help you and properly address your concern. We’ve sent you a request for more information and could you please provide your email address and order ID (write it under REFERENCE NUMBER) so we can look into this further? We take feedback like yours seriously and will also review this internally to continue improving the experience we provide. Thank you for bringing this to our attention. - Emily
Pete W.
Product stated delivered, but I have not received. Stepprs has stated that they will make it right. I am impressed that they are a reliable company that wants to make customers happy. I look forward to receiving my order, as I believe that will great.
Response from StepprsMay 24, 2026
Hi Pete, We’re sorry to hear this and appreciate you taking the time to share your feedback with us. We understand your sentiment, and while this kind of experience isn’t what we want for our customers, we take your feedback seriously. We’ll be reviewing this internally to better understand where we can improve and how we can deliver a better overall experience. At Stepprs, we remain committed to providing reliable comfort and support while continuously working to improve the experience we offer. Thank you for your feedback. — Emily
Larry B.
Delivery took about fifteen days and after wearing over a week not impressed!
Response from StepprsMay 24, 2026
Hi Larry, We’re sorry to hear this and appreciate you taking the time to share your feedback with us. We understand your sentiment, and while this kind of experience isn’t what we want for our customers, we take your feedback seriously. We’ll be reviewing this internally to better understand where we can improve and how we can deliver a better overall experience. At Stepprs, we remain committed to providing reliable comfort and support while continuously working to improve the experience we offer. Thank you for your feedback. — Emily
Mary
MY Dr said I needed more support and that these steppers did not have enough for my foot and told me not to wear them. I emailed the company and they said they would review my case and get back to me but they never did.
Response from StepprsMay 21, 2026
Hello Mary, We’re sorry to hear about your experience and truly appreciate you taking the time to share your feedback with us. At Stepprs, we’re here to help you and properly address your concern. We’ve sent you a request for more information and could you please provide your email address and order ID so we can look into this further? We take feedback like yours seriously and will also review this internally to continue improving the experience we provide. Thank you for bringing this to our attention.
Kenneth
Product excellent delivery not very fast from placing order
Response from StepprsMay 19, 2026
Hi Kenneth, We’re sorry to hear this and appreciate you taking the time to share your feedback with us. We understand your sentiment, and while this kind of experience isn’t what we want for our customers, we take your feedback seriously. We’ll be reviewing this internally to better understand where we can improve and how we can deliver a better overall experience. At Stepprs, we remain committed to providing reliable comfort and support while continuously working to improve the experience we offer. Thank you for your feedback. — Jhay
George
Im giving this a 3 star only because it is comfortable but its the wrong color I ordered the green ones not fleece and this for work is not very refreshing in the nose department if you get my drift
Response from StepprsMay 19, 2026
Hi George, We’re sorry to hear this and appreciate you taking the time to share your feedback with us. We understand your sentiment, and while this kind of experience isn’t what we want for our customers, we take your feedback seriously. We’ll be reviewing this internally to better understand where we can improve and how we can deliver a better overall experience. At Stepprs, we remain committed to providing reliable comfort and support while continuously working to improve the experience we offer. Thank you for your feedback. — Jhay
Ede
Although Stepprs are lovely and spongy, unfortunately they are too thick for use in the shoes and walking boots I had hoped to use them in… very uncomfortable… After initial offer of 40% refund and to keep insoles a full refund was given on me reminding staff that on their site it says 100% refund given within 90 days if not happy with purchase… Disappointed it took a few emails to get 100% refund…
Response from StepprsMay 16, 2026
Hi Ede, We’re sorry to hear this and appreciate you taking the time to share your feedback with us. We understand your sentiment, and while this kind of experience isn’t what we want for our customers, we take your feedback seriously. We’ll be reviewing this internally to better understand where we can improve and how we can deliver a better overall experience. At Stepprs, we remain committed to providing reliable comfort and support while continuously working to improve the experience we offer. Thank you for your feedback. — Jhay