~C
I bought the three pack
I bought the three pack; one for husband, adult son and myself. We all chose the larger size because like they said you can cut it if needed. However we feel they ran a bit small. I worn mine for a few weeks and they were comfortable but since they don’t fit properly the ‘bumps’ began to hurt my feet because they weren’t properly lined up on my feet. The other two people don’t wear theirs anymore. So, they are a good buy IF you get the right size.
Response from StepprsFeb 1, 2025
Dear Customer, Thank you for your feedback on your recent Stepprs order. We appreciate you taking the time to share your experience. We understand your disappointment that the insoles didn't provide the optimal fit for you and your family. We always strive to ensure customer satisfaction and are always looking for ways to improve. We recommend reviewing our size chart carefully before placing your next order. Our size chart includes measurements in centimeters (cm) to help you determine the most accurate insole size for your feet. If you believe the incorrect size may be causing discomfort, we'd be happy to assist you. Please contact our dedicated customer support team at [email protected]. They can help you with a free replacement for the correct size. We hope this information is helpful. Sincerely, The Stepprs Team