jenny
i have not received the insoles yet
i have not received the insoles yet. is there any way you could track them or send me some other ones.
Response from StepprsMay 29, 2026
Hello Jenny, We’re sorry to hear about your experience and truly appreciate you taking the time to share your feedback with us. At Stepprs, we’re here to help you and properly address your concern. We’ve sent you a request for more information and could you please provide your email address and order ID (write it under REFERENCE NUMBER) so we can look into this further? We take feedback like yours seriously and will also review this internally to continue improving the experience we provide. Thank you for bringing this to our attention. - Emily



