Steve
Good Review
While the insoles didn’t work out for my wife, we requested a return and they were quick doing so.

Stepprs: Comfort That Never Quits At Stepprs, we believe comfort is a right—not a luxury. We've spent years perfecting insoles that do what others can’t: deliver real relief, all-day comfort, and turn your old shoes into your favorite pair again. Our best-selling Massage Insoles are trusted by people who work hard and stay on their feet: nurses, warehouse workers, athletes, dog walkers—you name it. Whether you're dealing with plantar fasciitis, arch pain, or foot fatigue, Stepprs are designed to keep you going with shock-absorbing bubbles, odor-fighting tech, and built-in arch support. Every pair fits into any shoe and lasts over 12 months. With a 100% Satisfaction Guarantee and thousands of 5-star reviews, we stand behind every step. ⚡ Now's the time: Up to 60% Off While Supplies Last! ⚡ 🎯 Claim Your Discount Now
Stepprs (stepprs.com) has 2,890 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Showing 1,609 reviews with 5 stars · Clear filters
Steve
While the insoles didn’t work out for my wife, we requested a return and they were quick doing so.
Bill D.
Question answered.
Response from StepprsSep 13, 2026
Hi Bill, Thanks for the 5-star review! We’re glad we could answer your question and provide the information you needed. At Stepprs, good support goes beyond our insoles. We want every customer to feel well taken care of from the moment they reach out. We appreciate you choosing Stepprs, Bill. We’re proud to provide the service you deserve and the comfort your feet deserve. -Emily
Ml
Great customer service
Response from StepprsSep 11, 2026
Hi Ml, Thanks so much for the 5-star review! We’re happy to know you had a great experience with our customer service. We’re always glad to provide the helpful service you deserve and the support your feet need with Stepprs. Thank you for trusting us, Ml. We truly appreciate your support and are always here whenever you need us! -Emily
Leslie
Good response!!
Response from StepprsSep 11, 2026
Hi Leslie, Thanks for the 5-star review! We’re happy to know you received a good response and the assistance you needed. Being there when our customers reach out is important to us, and we’re glad we could make your experience with Stepprs a positive one. Thank you for choosing Stepprs, Leslie. We’re here to give you the support you deserve and keep your feet comfortable every step of the way! -Emily
Sheila
When I reached out with a question about my order, someone answered right away!! This is rare, but appreciated. Also the “Stepprs” shoe pad I ordered is just amazing!! OMGOSH the best I’ve ever tried! (And I try a lot because I have sore feet!)
Response from StepprsSep 11, 2026
Hi Sheila, What a wonderful review to read! We’re so happy you received a quick answer when you reached out and, even better, that your Stepprs have been such a great find for your feet. Knowing you’ve tried many different insoles and consider Stepprs the best you’ve used means so much to us. We love hearing that they’re giving you the comfort you’ve been looking for. Thank you for putting your trust in Stepprs, Sheila. We’re glad to provide the responsive support you deserve and the everyday comfort your feet deserve! -Emily
Valued C.
Somehow I placed 2 different orders, I think I hit the back button and didn't think order went through. When I got the different confirmation emails, I realized what I had done. The "other" order was canceled and my order was confirmed! Looking forward to wearing these insoles!
Response from StepprsSep 11, 2026
Hi there, We’re glad you caught the duplicate order and reached out! It’s great to know we could cancel the extra one and confirm the correct order for you without any hassle. Now that everything is sorted, your Stepprs will soon be ready to put to the test. Thank you for choosing Stepprs! We’re happy to provide the service you deserve and can’t wait for your feet to experience the comfort and support they deserve. -Emily
Smruti B.
Customer service is excellent, the product may not be appropriate for everyone especially the ones with severe planter faciatis. They are very soft and comfortable for normal foot. It definitely feels like walking on cloud.
Response from StepprsSep 11, 2026
Hi Smruti, Thank you for sharing such thoughtful feedback! We’re pleased you had an excellent experience with our customer service and found your Stepprs soft and comfortable to wear. We appreciate you also sharing your perspective on how different feet can have different support needs. Hearing that they give you that “walking on a cloud” feeling is wonderful! Thank you for choosing Stepprs, Smruti. We’re glad to provide the care you deserve and help keep your feet comfortable throughout the day. -Emily
Paul M.
Good experience, had an issue with delivery but it was solved very quickly with excellent communication and customer service.
Response from StepprsSep 11, 2026
Hi Paul, Thank you for sharing your experience! While we’re sorry there was an issue with your delivery, we’re really pleased it was resolved quickly and that you felt well informed throughout the process. We’re glad we could give you the responsive service and support you deserve and turn the situation into a positive experience. Thank you for trusting Stepprs, Paul. We’ll always be here to take care of you whenever you need us. -Emily