StepprsReviews of stepprs.com

Response from StepprsSep 28, 2026

Hi Carole, We’re really glad to hear your refund was finally sorted out! We’re sorry it took longer than it should have, especially after you had already started to lose hope. We understand that our insoles won’t be the right fit for everyone, and we’re happy we could get the full refund taken care of for you. Thank you for giving Stepprs a try, Carole, and for sharing your experience. We appreciate your kind feedback and are glad we could make things right. -Emily

Response from StepprsSep 28, 2026

Hi Daniel, Thanks for the 5 stars! We’re glad you were able to make the changes you needed without a long wait. We know plans can change after placing an order, so we’re happy we could make the process easy for you. We appreciate you choosing Stepprs, Daniel, and hope your insoles give your feet the comfort and support they need. -Emily

Response from StepprsSep 28, 2026

Hi Thomas, Four pairs! That’s quite a collection. We’re really glad you’ve found Stepprs to be a good match after trying so many different insoles over the years. It’s great to hear they’ve worked well across your footwear and that you like the cushioning without the extra bulk. We also appreciate you mentioning the quick delivery. Thanks for putting your trust in Stepprs, Thomas! We’re happy our insoles are helping make all those miles a little more comfortable. -Emily

Response from StepprsSep 28, 2026

Hi Michael, Thank you for the lovely feedback! We’re glad your order issue was sorted out and that you felt supported while getting everything fixed. We really appreciate you taking the time to share this, Mike. It means a lot to know you had a good experience with Stepprs and the help you received. Thanks again for choosing Stepprs! We’re happy to provide the support you need and the comfort your feet deserve. -Emily

Response from StepprsSep 28, 2026

Hi Rebekah, Thanks for sharing your experience! We’re glad we could fix the missing pair quickly after you reached out. We know it’s frustrating when part of an order is missing, so we’re happy we got the last pair sent out without making you wait too long. It’s great to hear you’re enjoying the product too! We really appreciate you choosing Stepprs and giving us the chance to make things right. Thanks again for the 5 stars, Rebekah! We’re glad to keep your feet comfortable with Stepprs. -Emily

Response from StepprsSep 28, 2026

Hi Justine, Thank you for sharing this with us. We’re really glad to hear that your Stepprs are making walking more comfortable for you. We understand how important that can be when you’re dealing with foot discomfort. We’re happy our insoles are giving you some extra comfort and support as you go about your day. We truly appreciate you giving Stepprs a try, Justine. Thanks again for the 5 stars! We’re glad to be part of making each step a little more comfortable. -Emily

Response from StepprsSep 28, 2026

Hi Shamar, We’re glad we could get the refund sorted out and keep you updated along the way. We’re sorry you had to wait so long for your original order, though. We really appreciate you giving Stepprs another chance. We’ll make sure your feedback about the delivery is taken seriously, and we hope your next order goes much more smoothly. Thanks for your patience and for trusting Stepprs again, Shamar! -Emily

Response from StepprsSep 28, 2026

Hi Susan, We’re so happy to hear you’re loving the feel of your Stepprs! That “walking in the air” feeling sounds amazing. It’s great to know the cushioning is making your walks feel smoother and more comfortable. Thank you for giving our insoles a try and for sharing your experience with us. Thanks for the 5 stars, Susan! We’re glad Stepprs are giving your feet the comfort they deserve. -Emily