StepprsReviews of stepprs.com

Response from StepprsJun 30, 2026

Hi Dominic, We're sorry to hear about your experience and appreciate you taking the time to share your feedback. Your feedback is important to us and will be shared with our team as we continue working to improve both our service and overall customer experience. If you're willing, please provide your order ID and the email address used for your purchase so we can review your order, investigate the shipping delay, and address your concerns directly. Thank you again for bringing this to our attention. -Emily

Response from StepprsJun 25, 2026

Hello, We’re sorry to hear about your experience and truly appreciate you taking the time to share your feedback with us. At Stepprs, we’re here to help you and properly address your concern. We’ve sent you a request for more information and could you please provide your email address and order ID (write it under REFERENCE NUMBER) so we can look into this further? We take feedback like yours seriously and will also review this internally to continue improving the experience we provide. Thank you for bringing this to our attention. - Emily

Response from StepprsJun 25, 2026

Hello Merv, We’re sorry to hear about your experience and truly appreciate you taking the time to share your feedback with us. At Stepprs, we’re here to help you and properly address your concern. We’ve sent you a request for more information and could you please provide your email address and order ID (write it under REFERENCE NUMBER) so we can look into this further? We take feedback like yours seriously and will also review this internally to continue improving the experience we provide. Thank you for bringing this to our attention. - Emily

Response from StepprsJun 23, 2026

Hello, We’re sorry to hear about your experience and truly appreciate you taking the time to share your feedback with us. At Stepprs, we’re here to help you and properly address your concern. We’ve sent you a request for more information and could you please provide your email address and order ID (write it under REFERENCE NUMBER) so we can look into this further? We take feedback like yours seriously and will also review this internally to continue improving the experience we provide. Thank you for bringing this to our attention. - Emily

Response from StepprsJun 18, 2026

Hi Sergey, We’re sorry to hear this and appreciate you taking the time to share your feedback with us. We understand your sentiment, and while this kind of experience isn’t what we want for our customers, we take your feedback seriously. We’ll be reviewing this internally to better understand where we can improve and how we can deliver a better overall experience. At Stepprs, we remain committed to providing reliable comfort and support while continuously working to improve the experience we offer. Thank you for your feedback. — Emily

Response from StepprsJun 18, 2026

Hello Ed, We’re sorry to hear about your experience and truly appreciate you taking the time to share your feedback with us. At Stepprs, we’re here to help you and properly address your concern. We’ve sent you a request for more information and could you please provide your email address and order ID (write it under REFERENCE NUMBER) so we can look into this further? We take feedback like yours seriously and will also review this internally to continue improving the experience we provide. Thank you for bringing this to our attention. - Emily

Response from StepprsJun 17, 2026

Hi Jessica, Thank you for sharing your experience. We're sorry to hear about the frustration caused by your order and the follow-up support process. We understand how disappointing it is to expect a second pair of insoles and feel that your concerns were not addressed clearly or promptly. Our goal is always to provide timely and helpful support, and we regret that this was not your experience. We would appreciate the opportunity to review your case again and ensure that it is properly resolved. Please contact us directly with your order details, and our team will investigate the matter further and work toward a satisfactory solution. We value your business and are sorry to hear that this experience has left a negative impression. Thank you for bringing this to our attention. -Emily

Response from StepprsJun 17, 2026

Hello Ruben, We’re sorry to hear about your experience and truly appreciate you taking the time to share your feedback with us. At Stepprs, we’re here to help you and properly address your concern. We’ve sent you a request for more information and could you please provide your email address and order ID (write it under REFERENCE NUMBER) so we can look into this further? We take feedback like yours seriously and will also review this internally to continue improving the experience we provide. Thank you for bringing this to our attention. - Emily