StepprsReviews of stepprs.com

Response from StepprsJul 9, 2026

Hi Nicola, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations, and we would appreciate the opportunity to look into this further and make things right. We have sent you a request for additional information. Please provide the email address used for your order and your order ID, which can be found under the Reference Number. Your feedback is important to us, and we take it seriously. We will review this internally to help ensure we continue providing the best possible experience. Thank you for bringing this to our attention. Best, Emily

Response from StepprsJul 7, 2026

Hi Phil, We’re very sorry to hear about your experience. This is not the level of service we aim to provide, and we would like the opportunity to look into what happened and help resolve this. We’d like to look into this and help resolve the issue as quickly as possible. I have sent you a request for additional information. Please provide your email address and order ID (under the Reference Number) so we I can investigate your concern. Your feedback is important to us, and we will review this internally to help improve our service moving forward. Thank you for bringing this to our attention. -Emily

Response from StepprsJul 7, 2026

Hi, We truly appreciate you sharing your feedback. We’re sorry to hear that your experience has not met your expectations, and we would like the opportunity to look into this further and make things right. We’d like to look into this and I have sent you a request for additional information. Please provide your email address and order ID (under the Reference Number) Your feedback helps us improve, and we take it seriously. We will be reviewing this internally to ensure we continue delivering the best possible experience. Thank you for bringing this to our attention. - Emily

Response from StepprsJul 6, 2026

Hi Peter, We’re truly sorry to hear about your experience. This is not the level of service we aim to provide, and we sincerely apologize for the inconvenience and disappointment caused. We would like to personally look into this for you and help get this resolved as quickly as possible. We have sent you a request for more information. Could you please provide your email address and order ID so we can look into this right away? (Please write it under REFERENCE NUMBER) Your feedback helps us improve, and we take it seriously. We will be reviewing this internally to ensure we continue delivering the best possible experience. Thank you for bringing this to our attention. - Emily

Response from StepprsJul 3, 2026

Hi Mark. Thank you for taking the time to share your experience with us. We genuinely appreciate your honesty. At Stepprs, your satisfaction is our priority and we want to make sure your concern is properly resolved. We have sent you a request for more information. Could you please provide your email address and order ID so we can look into this right away? (Please write it under REFERENCE NUMBER) Your feedback helps us improve, and we take it seriously. We will be reviewing this internally to ensure we continue delivering the best possible experience. Thank you for bringing this to our attention. - Emily

Response from StepprsJul 2, 2026

Hi Anon, We’re truly sorry to hear about your experience. This is not the level of service we aim to provide, and we sincerely apologize for the inconvenience and disappointment caused. We would like to personally look into this for you and help get this resolved as quickly as possible. We have sent you a request for more information. Could you please provide your email address and order ID so we can look into this right away? (Please write it under REFERENCE NUMBER) Your feedback helps us improve, and we take it seriously. We will be reviewing this internally to ensure we continue delivering the best possible experience. Thank you for bringing this to our attention. - Emily

Response from StepprsJul 2, 2026

Hi, Shane! We’re truly sorry to hear about your experience. We completely understand how frustrating it must have been to repeatedly follow up about your discount and return request without receiving a clear resolution or the information you needed. This is not the level of service we aim to provide, and we sincerely apologize for the inconvenience and disappointment caused. We would like to personally look into this for you and help get this resolved as quickly as possible. We have sent you a request for more information. Could you please provide your email address and order ID so we can look into this right away? (Please write it under REFERENCE NUMBER) Your feedback helps us improve, and we take it seriously. We will be reviewing this internally to ensure we continue delivering the best possible experience. Thank you for bringing this to our attention. - Emily

Response from StepprsJul 2, 2026

Hi Michael, We're truly sorry to hear that you haven't received your order or any communication regarding it. We completely understand how disappointing and frustrating this must be, and we sincerely apologize for the experience. We've already started looking into your order and are reviewing all the details. Our team will be reaching out to you by email now with an update regarding your order status . We'll do everything we can to get this resolved for you as quickly as possible. Thank you for your patience and understanding. We appreciate the opportunity to make this right. – Emily