SteloReviews of stelo.com

I used the Stelo devise for 90 days with wide variable result from each devise. I was expecting good improvement in my A1c since I kept my blood sugar in range most of the time according to the app. My blood test at the doctors office showed no improvement after the 90 day period. Stelo in faulty and inaccurate.

I bought to test the product to see if was worth it. Product was to last 14-15 days, it lasted 7! Tried to contact customer service to tell them of their faulty product, no help at all. They wanted me to jump through hoops to file a complaint for their product. It loses signal A LOT even when in range. Would not recommend!

First of all there is no customer service. You cannot reach a person and there is no way to ask a specific question when one of their few caned answers does not match your problem. More importantly, when I compare the results of stelo with a standard glucose meter the results do not match, sometimes they are wildly different.

Awful no customer support I needed to send this information to my nutritionist and it didn't work and you cannot get a hold of anyone to help. The website was glitchy the chatbot didn't work and the phone number goes to a vm box. Never using again.

Dexcom should be ashamed of themselves for backing this product. It is consistently 20-40 points higher than fingerstick. Delayed alerts aren't helpful and the lack of function like calibration makes this device useless. Worst part is they don't guarantee the product so no refunds or returns. It's a complete waste of money.

Multiple false spikes, long gaps in measurements, and inaccurate readings (I test with finger sticks as well). I get several sensor malfunction warnings, averaging 1 per day. Apparently there is NO meaningful customer support available. Don’t waste your time and money on this product.

I would give this product zero stars if I could. It is a poor product with no customer support. There is a bot, which is totally useless. My product would not sync with my app. Even after multiple attempts. My guess is that sometime soon we will find out that this is like Theranos - a total fraud.

You can only download the app if you have a US Google Store account. No warning of this on the web site. I tried to cancel order almost immediately, but could not reach a real person and they refuse refunds, even on unopened packages. Terrible customer service!