SteloReviews of stelo.com

No tech support. Always there is a "bot.". Worthless!!! Have given up trying to get any help. Have had many failures. Only a couple of replacements. One shot out of the applicator and no help. One differed 98 units compared to finger stick. One never finished warmup. Some have failed mid time. Website is absolutely horrible! Not easy to use. Help is again the "bot!". Useless. The bot once said help will contact me in 2 days. Never happened. When you get a good one it does work well. Good luck

I am prediabetic and use the Stelo to check which foods increase my blood sugar. There doesn’t seem to be any consistency between sensors. One sensor will be accurate to 10-20 points which is what they claim to be considered accurate. The next sensor will be off 30-50 points with using the manual meter. It is very frustrating. I used the Dexcom for one month before switching to the Stelo because the Stelo is less expensive.

Everything is okay with Stelo. It doesn’t show the GMI%.

When the sensors work they work well and you can get back logs from the Clarity app. I have used about six sensors so far and the last two failed after 4 and 5 days. One failure seemed to be signal loss; the other one read below 70 mg/dL continuously. Customer support is a joke. There is no phone, only a chat bot. If your problem is outside of the premade error report, you're out of luck. I submitted an error report and after ten days it said, "we are not sending a replacement", Wow, very nice. The first failure was about 10 days ago and the second was today. I expect a similar follow up computer-generated email. Also, after trying the Stelo system I started the prescription, but the first order never arrived. I ordered censors manually to cover that. No word from Stelo on that either.