Kristin J.
Could not get to customer support…
Could not get to customer support center. When I finally did they said they would call me back. Never did I receive a call back it's been 4 days. I called back and no answer.
Response from StelleSep 9, 2026
Hi, we’re sorry for the difficulty reaching our customer service team. We attempted to contact you on Tuesday after back from the Labor Day long weekend but unfortunately weren’t able to connect. Please text us at 650-661-9800 or email [email protected], and our team will be happy to assist you. Our customer service hours are Monday through Friday, 9am–5pm PT. We apologize for the inconvenience and look forward to getting this resolved for you.



