Dr Tracy L.
The email help was very helpful
The email help was very helpful, but the chat line is terrible

StellarFi is the first and only credit builder that reports all bill payments as credit directly to the three major credit bureaus: Experian® and Equifax®. As a public benefit corporation, StellarFi sets out to close the wealth gap by making credit universally accessible.
StellarFi (stellarfi.com) has 168 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Banking & Money · Dallas, Texas
Excellent
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Excellent
Showing 11 reviews with 4 stars · Clear filters
Dr Tracy L.
The email help was very helpful, but the chat line is terrible
Cantina M.
I would give 5 stars but because of a update that's been working on for 5 months now not reporting my new credit limit to equifax is why I only gave 4 stars.Its only reporting to experian now 😔 plus not transunion is disappointing as well but I hope they fix this issue soon and I will give them 5 stars
George Nettles J.
Even though my credit has not improver any, they do there job. I`ll just wait and see!
Heather W.
Customer support made it very easy to close my account when I wanted to. The app is very easy to navigate.
Adrian N.
The first month my credit score increased 40 points on average across the 3 credit bureaus. I'm optimistic the trend will continue.
Kenneth
So far it seems to be a good choice. Only took a week for the account to post on my credit reports. My account is NEW; so I can’t give a full rating just yet. We will see.
Robert G.
great product
Lea
So far, so good. // My one grievance, if you could call it that, is that the directions weren't clear to me. Including the basic how-it-works tutorial. // I needed something more like: 1. make each bill a monthly debit; 2. add to StellarFi 3. Note in your bank records as the debits go out. 4. Watch the lovely change in your credit score. // Straight up, no fluff.
Response from StellarFiOct 15, 2023
Hi Lea, Thanks for taking the time to share your thoughts and we're glad to hear that your experience with our service has been going great! We apologize if the directions were not as clear as expected. Please know that we are constantly striving to improve our support, and we genuinely appreciate your suggestions, I will pass it on to the rest of our team! If you have any additional questions or concerns, feel free to reach out to [email protected]