Stefano Navi Reviews | Read Customer Reviews of stefanonavi.com

Stefano NaviReviews of stefanonavi.com

3.924 reviews
Jewelry & Watches
580 Fifth Avenue, 2405, New York, New York

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Stefano Navi

About Stefano Navi

At Stefano Navi, we recognize the importance of diamond jewelry in the beautiful occasions and milestones in life. We strive to make these occasions as stress-free and enjoyable as possible.We are firmly committed to our promise to produce the highest quality ethical diamond jewelry on the market. All of our pieces are handcrafted in our New York City facility. We have maintained strong relationships with our factories for more than forty years, allowing us to be confident in providing you a lifetime warranty on most products.We pride ourselves on our efforts to contribute to a more sustainable future. All of our precious metals are fair-mined, recycled, and refined, and our diamonds are lab-created. All Stefano Navi diamonds are 100% conflict-free.We also strive never to stray from excellent customer service, and in doing so, provide complimentary pre-purchase ring sizing, post-purchase resizing, luxury packaging, and a flexible return policy in addition to our warranty.

Stefano Navi (stefanonavi.com) has 24 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: stefanonavi.com
Website: stefanonavi.com
Category: Jewelry & Watches
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company has not replied to any reviews yet.
Latest: Most recent review: April 2026.
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Stefano Navi reviews

Showing 6 reviews with 1 star · Clear filters

Daniel W.
Apr 14, 2026
They listed a product on their website…
They listed a product on their website and then cancelled my order, saying it was out of stock. However, this product is still listed on the website as in stock. What gives?
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Ana
Feb 15, 2024
Know before you order...not received
They advertise complimentary "FedEx Air 2-day" delivery but it has been a week since I placed my order. So far, no update on when it is estimated to ship and/or arrive which is more concerning. I even received this review invite email before the shipment information. The invite to review also notes: "you may have received this review invitation before the arrival of your package or service. In this case, you are welcome to wait with writing your review until your package or service arrives." I suppose this is a common occurrence. I genuinely wish I had known this before ordering.
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Karen T.
Feb 7, 2024
I have not received the product yet…
I have not received the product yet…
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Breanne S.
Mar 23, 2023
THEY DON'T RESPOND
I placed an order over a week ago and have not yet received notice that it was shipped. Also, I received a 10% discount email on your "first purchase" AFTER I had already placed my "first" order. I attempted to contact them to follow up on the order and request he discount be applied. The phone number does not work, I emailed TWO different email addresses to which I received no response, and I attempted to use the "chat now" function which ironically states "we reply immediately" to which I received NO response. Cancelled my order.
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Jordan E.
Jan 23, 2023
Earring was not in correct setting and wrong size.
Earring was not in correct setting. Came in a smaller carat total weight than what I ordered. I tried to call to set up a return and they fail to get back on multiple calls. Would stay away from this company unless you want your money wasted.
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Dissatisfied C.
Apr 21, 2022
Never got my purchase
Never got my purchase, after contacting customer support and being told I’d receive overnight shipping I have yet to receive any tracking information. Will never purchase from them again.
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