Daniel W.
They listed a product on their website…
They listed a product on their website and then cancelled my order, saying it was out of stock. However, this product is still listed on the website as in stock. What gives?
At Stefano Navi, we recognize the importance of diamond jewelry in the beautiful occasions and milestones in life. We strive to make these occasions as stress-free and enjoyable as possible.We are firmly committed to our promise to produce the highest quality ethical diamond jewelry on the market. All of our pieces are handcrafted in our New York City facility. We have maintained strong relationships with our factories for more than forty years, allowing us to be confident in providing you a lifetime warranty on most products.We pride ourselves on our efforts to contribute to a more sustainable future. All of our precious metals are fair-mined, recycled, and refined, and our diamonds are lab-created. All Stefano Navi diamonds are 100% conflict-free.We also strive never to stray from excellent customer service, and in doing so, provide complimentary pre-purchase ring sizing, post-purchase resizing, luxury packaging, and a flexible return policy in addition to our warranty.
Stefano Navi (stefanonavi.com) has 24 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Jewelry & Watches · Huntington, New York
Excellent

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Excellent
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Excellent

Jewelry & Watches · Brooklyn, New York
Excellent
24 approved reviews, newest moderated first
Daniel W.
They listed a product on their website and then cancelled my order, saying it was out of stock. However, this product is still listed on the website as in stock. What gives?
Ana
They advertise complimentary "FedEx Air 2-day" delivery but it has been a week since I placed my order. So far, no update on when it is estimated to ship and/or arrive which is more concerning. I even received this review invite email before the shipment information. The invite to review also notes: "you may have received this review invitation before the arrival of your package or service. In this case, you are welcome to wait with writing your review until your package or service arrives." I suppose this is a common occurrence. I genuinely wish I had known this before ordering.
Karen T.
I have not received the product yet…
Mili O.
It was a really good experience overall
Roberto H.
The ring is the best ring I could buy. It’s beautiful like I wanted. For the price it’s a big deal.
Marx
I purchased a lab-created diamond earring from Stefano Navi and am very pleased with the quality of the diamond and the setting. I wanted the diamond in a different setting and as a courtesy they put the diamond in a martini setting for me at no additional charge. I also found a 20% discount coupon on the Internet, which they honored, making the purchase far less expensive than anything else I could find on the Internet. I will provide one caution. They can be difficult to get on the phone and their web chat function did not work for me. I ended up communicating with them by texting their phone number. Communications were slow at times, but I'm a patient person and was willing to tolerate the delays in order to get a great deal on a beautiful diamond earring. I would definitely buy from them again.
Abi
excellent and gorgeous ring
ANDIE N.
Free gift and free shipping, good customer service