steezia.com Reviews | Read Customer Reviews of steezia.com

steezia.com Reviews | Read Customer Reviews of steezia.com

steezia.com reviews

Showing 27 reviews with 1 star · Clear filters

Graham C.
Mar 26, 2025
They are not to be trusted
They are not to be trusted ! Crap items from china and no one answers the phone as it’s a big set up don’t use these they are a foreign company acting with a English address
Response from steezia.comOct 15, 2026
We're sorry to hear about your experience. However, we'd like to clarify that we are US website, while your review appears to refer to a UK-based business. We believe there may be some confusion, and we'd appreciate the opportunity to verify your purchase before drawing any conclusions. Please contact our customer support team ([email protected]) with your order number or purchase confirmation so we can investigate your concerns and help resolve any issues. We take customer satisfaction seriously and are always happy to assist our customers. Kind regards, Steezia Customer Support Team
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Jim M.
Mar 12, 2025
Do not deal with this company
Do not deal with this company Returned goods as per their procurement, no refund no answering emails. Terrible company
Response from steezia.comOct 15, 2026
We're sorry to hear about your disappointment. Having reviewed your case, we can confirm that our support team worked with you to reach an agreed refund settlement, which was issued despite your returned parcel never reaching our facility. We remain committed to treating our customers fairly and resolving concerns professionally. If you believe anything remains unresolved, please contact our support team directly, and we'll be happy to assist. Regards, Steezia support team.
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Geddy
Mar 11, 2025
Bought a hearing aid which wasn’t…
Bought a hearing aid which wasn’t suitable, was told I would get a full refund. I wouldn’t have bought it if I knew it was coming from China. I posted it back at great expense. They offered to pay me back half the cost which I refused. I waited a few more weeks and contacted them again, they said it still hadn’t arrived and again offered me half the cost and would refund the remainder when it arrived. I have still only received half the cost!
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Mrs Susan F.
Dec 16, 2024
Cannot recommend at all
Cannot recommend at all, think it’s a con. You think you are getting hearing aids cheap, but they were not suitable and they have to be returned to China which is too expensive. Nowhere on the website does it mention this. You are encouraged to purchase another item, but there is no mention of an exchange and impossible to get your money back.
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jeff S.
Sep 20, 2024
It's gone from on hold to in transit a…
It's gone from on hold to in transit a week ago still waiting for refund
Response from steezia.comOct 15, 2026
We're sorry to hear about your experience. However, we've been unable to identify a purchase matching your details in our records, and we believe there may be some confusion with another company. We previously requested additional information to help us verify your purchase but unfortunately haven't received a response. We take customer concerns seriously and would never intentionally leave an issue unresolved. If your order was placed with Steezia, please contact our support team at [email protected] with your order number or purchase confirmation. We'll be happy to investigate and help resolve the matter as quickly as possible. Kind regards, Steezia Customer Support Team
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Phil L.
Aug 9, 2024
Caution
Caution This has a 30 day return policy so that you can try it. WHAT IT DOES NOT SAY ON WEBSITE IF YOU WANT TO RETURN IT YOU HAVE TO PAY SHIPPING TO CHINA. AVOID
Response from steezia.comOct 15, 2026
We're sorry to hear about your experience. please contact our support team at [email protected] with your order number or purchase confirmation. We'll be happy to investigate and help resolve the matter as quickly as possible. Kind regards, Steezia Customer Support Team
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Moira L.
Jul 18, 2024
My husband purchased these hearing…
My husband purchased these hearing aids. One did not work contacted the company offered a 10 percent discount. As one didn't work refused the offer. Then had to send to China at a cost of £18.99 sent proof of posting. Now say arrived after 30 days and will only pay £100 DO NOT USE THIS COMPANY
Response from steezia.comOct 15, 2026
We're sorry to hear about your experience. However, we've been unable to identify a purchase matching your details in our records, and we believe there may be some confusion with another company. We previously requested additional information to help us verify your purchase but unfortunately haven't received a response. We take customer concerns seriously and would never intentionally leave an issue unresolved. If your order was placed with Steezia, please contact our support team at [email protected] with your order number or purchase confirmation. We'll be happy to investigate and help resolve the matter as quickly as possible. Kind regards, Steezia Customer Support Team
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Kris K.
Jun 17, 2024
Unethical marketing
Once the item finally arrived, from China. It was not suitable for purpose. I have unsuccessfully being attempting to contact them to organise a refund as stated on their website. No reply to my emails or phone calls. I would advise they are avoided and if you’re looking for basic amplifiers, purchase on Amazon where they will at least honour a refund.
Response from steezia.comOct 15, 2026
We're sorry to hear about your experience. However, we've been unable to identify a purchase matching your details in our records, and we believe there may be some confusion with another company. We previously requested additional information to help us verify your purchase but unfortunately haven't received a response. We take customer concerns seriously and would never intentionally leave an issue unresolved. If your order was placed with Steezia, please contact our support team at [email protected] with your order number or purchase confirmation. We'll be happy to investigate and help resolve the matter as quickly as possible. Kind regards, Steezia Customer Support Team
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