steezia.comReviews of steezia.com

A big con don’t touch them ! Uk email address , uk address but comes from China . You will not receive full refund when returning , leave you £75 short . Don’t bother

Do not order from here. We have been waiting for a full refund. We sent them straight back as they offered a 30 day money back guarantee. We haven’t received it and they were ordered in March we are still waiting do not buy or go through PayPal as they haven’t helped. Hopefully they will read this and respond?

after TWO days the hearing aids. or amplifiers. did not work. received a refund of. £50..58 p. a lot different to the. £168..00. THAT I PAID for them. so their 30 day refund policy. Since I wrote this review, the company have repaid a further £33.90, therefore £84.48 has now been refunded, as a gesture of goodwill. And we get to keep the aid.. Better than the initial refund, but not the same as full refund..

Don’t bother dealing with this company. The hearing aids were unsuitable so I returned them to China in November last year as instructed for a full refund. it cost me over £20 to send them back. I kept asking where my refund was and they offered me a 60% discount if I just accepted the situation now. I refused as I wanted a full refund. Absolutely nothing has transpired until today when the package I sent to China was returned to me! So I cannot recommend this company. they are a complete shower.

Do not have anything to do with this company it is a total scam, they will charge for so called hearing aids which are totally unfit for purpose. These are obviously cheap imports that they pay next to nothing for and charge an extortionate amount for inferior goods then when you request a refund they insist that you have to send it back to china to an address which does not exist hence they are are returned 6 months later. While you are waiting they offer you a fraction of the amount you have paid when you ask for a refund as a final settlement.

Bought these so called hearing aids back in December 2024. Firstly they sre not hearing aids they are just amplifiers. The first set did not work other than painful feedback, they sent a second pair which didn't work at all. When I requested a refund I was told to post them to China at my expense which cost over £20.00. I was offered a partial refund of 50% to close the issue which I refused, they did eventually offer a 70% refund which I also refused. Once posted the items were held in Chinese customs for four months before I gave up and disputed the transaction with my credit card company who obtained a full refund. Two things, they are not a UK company as they alledge. They are Chines and the UK based customer service staff are excellent at telling what you want to hear without actually doing anything to help or moving forward. Don't buy from this organisation but if you do keep a record of your email Correspondence and pay by credit card.

Returned two unopened pairs of aids in January…..at great expense to CHINA!!!! Still no refund. Also a separate pair which the right aid has never worked…so not fit for purpose and a full refund should be given. Do not purchase from Steezia

Avoid at all costs! Purchased hearing aids then realised wrong ones. Contacted company who said return to China for refund, which I did at great expense. No refund received and emails ignored, even though they knew I had already purchased a second correct pair. AVOID AVOID AVOID. DON'T WASTE YOUR HARD EARNED MONEY