SteelMaster BuildingsReviews of steelmasterusa.com

Noah Taylor was such a helpful guy to deal with, he listened to what I was asking for and gave me details that were important. Other companies will push products on you or sizes you don't want because they have them on hand or don't want to actually do the work for what you're specifically asking for. This is the 2nd building I've bought from steel master and from Noah in specific. The products you buy are engineered to your location not just the same for everyone and the kits are very good at explaining the process, which is also super easy for following along.

I have built two quonset huts. Worked with Elizabeth Anderson and then Noah Taylor.

Update: Since posting my original review, SteelMaster’s team, including the general sales manager, has been consistently professional and responsive. They took my complaint seriously, asked for the details, and focused on fixing the experience instead of arguing about it. After that, they supported my evaluation process exactly the way a customer expects: clear answers, patience with my questions, and help comparing options so I can decide what is right for my project. I’m not writing this to “walk back” what happened on the first call. I’m writing it because the follow up has been strong enough to change my perspective about how the company operates when an issue is escalated. As a business owner, I value how a company responds when something goes wrong, and in my case they handled it the right way. Original review ========== Scheduled sales call on January 20, 2026 at 10:00 AM about a Quonset style building kit. Early in the call I was asked for my budget. I explained I’m comparing systems and don’t have a specific budget number yet. The representative replied: “Oh, so you must have all the financial resources in the world for this project.” I ended the call due to the disrespectful tone. I can’t comment on the product because we never got to specs, engineering, or itemized pricing, but the professionalism on the call was not acceptable.

We purchased a SteelMaster arch style building recently and were very pleased with their price, answering our questions and getting back to us right away without and high pressure sales tactics. They were very good to work with and we look forward to erecting our 30 x 40 foot Q style building this coming summer.

The product sold in my opinion is second to none. Quality and no shortcuts in manufacturing! The team genuinely loves their product, which translates into engaging and enthusiastic service. Any technical questions we may have had was responded to quickly and effectively.

I found the buying experience fantastic. I was fortunate to have Travis Ashley and we was very helpful with design, sidewalls, anchor bolts, deliveries. Just a great experience and the building quality is excellent.

Horrible experience. Stole over $7,000 from me. Stay away, there are many better options than this high pressure, low service company. The tactics they use are to high pressure you into signing a contract with some bait like "I have room on a truck so I can get you free shipping if you sign today". Then they will overnight generic "engineering drawings" in order to fulfill the legality of a contract by an exchange of goods. It's a very well designed program to pressure you into purchasing and prevent cancelation. Immoral and unscrupulous. You've now been warned.

Do not buy anything from this crooks! All they care is how to lock you in and get your credit card info as soon as possible to collect the deposit. But they care less if you actually will be ever getting what you thought you are buying and what you wanted! And we are not talking here about a building which they delivered and then all of the sudden we decided we do not want it and demanded our money back. We found out that they are trying to sell us some subpar structure with false claims pretty much right away after the order was placed and some new details were discovered. We requested the order to be cancelled immidiately. They completely ignored everything. Just continued to repeat their scripted answers and refused to cancel the order even before it ever went into production. No blue prints have been made, no production, no shipment and no delivery, but they still refused to cancel the order. They were told very clear that the building they are trying to sell us will never work for us even way before they have done any work on it! But they DID NOT CARE. They think they have the right to decide for a customer if the building is good enough and you as a customer HAVE NO RIGHT in their sick despicable mind! ALL THEY CARE IS TO STEAL YOUR MONEY AND SHOVE THEIR SUBPAR BUILDING DOWN YOUR THROAT!