StealthAngelSurvivalReviews of stealthangelsurvival.com

I’m very disappointed in the product and the company, which is a shame because I’ve been considering this purchase for over a year. First, I mistakenly ordered a 1 person kit. Within an hour I realized I’d meant to order the two person kit. So, since the order had been placed on a Saturday, I sent an email requesting they cancel the order for the 1 person kit. I then placed an order for the 2 person kit. Imagine my surprise when I received an email stating it’s “impossible” for them to cancel an order once it’s placed. Seriously? Is Stealth Angel working with a 1950s era supply chain? Imagine my further surprise when my order took 5 days to ship? Really? At no point could they have cancelled the order during those 5 days? So, I revived two kits. But were junk. Honestly, put your own kit together. You’ll have better overall quality at a lower price. The backpack is cheap; the kind of material and sticking that will deteriorate quickly. I don’t think it would last a day or two in an actual survival situation. So, okay, return it you say. That’s exactly what I tried to do. Guess what it costs to ship these packs back to Stealth Angel? $40 or more than half their value. Think Stealth Angel knew that their goods weren’t worth returning when they told me they couldn’t cancel an order? I do. This is a horrible company that sells a low quality, inferior product. I honestly wonder if they’re paying for their reviews.

I have purchased a few products and they have been a good value and are useful. The reason for the low score isn't for the products, it is for the NON-EXISTENT CUSTOMER SERVICE! No call backs, very long between email reply's. UPDATE: After my 7 emails they have responded with going to ship a replacement for the defective product. Lesson learned = BE PERSISTENT!

I bought 3 solar battery chargers. Got to hot I called and they said to return them at my cost of 22.00. Didn't offer to exchange or anything. So if you buy from them and the product doesn't work right it on you. I WON'T ORDER FROM THEM AGAIN. BE CAFEFULL

I bought a solar powered torch from this company but found out it was faulty as it does not charge up from solar power. I have written several emails to them but they write back answering some random question which was not even asked by me. They have ignored the fact that the item is faulty and even suggested that I source a replacement part and fund it out of my own pocket. I asked for a replacement or a refund but now they have now stopped answering my emails.

I’m a retired Army ranger. The products I bought from this company are all poor quality bordering on dangerous to your health and safety if your life depended on it and you had no backups. The compass needle fell off inside the compass rendering it useless. The flashlight failed to turn on after carrying it as a EDC in my pocket for a month or so, battery was fine, the switch failed. The backpack is very flimsy. Definitely NOT MilSpec. They better step up their game or someone will sue them for causing harm.

Pathetic online trader. Avoid like the plague. I selected items and sat on them for a day in my online cart. I then got an email saying my cart was still full and was offered a 15% discount to proceed. Went in and completed the order despite the massive postage charge and my card was charged. Next thing I get an email saying my request to cancel the order has been processed and a refund is on the way. Sent them a email saying I had not cancelled the order.. Got an automated message that they would respond in two days. Nothing but silence...apart from an email trying to flog me the same stuff I had just ordered. Yes I did get my refund but that is not the issue. I suspect they don't want to deal with overseas customers. If that is the case stop emailing me....

What an absolute joke. Save your money people

Tried to cancel order an hour after ordering, was told 2 days via later, via email, to just return the product when it arrived. Fine, no big deal, except the require I pay the return shipping. I think this is crap. As their return policy states they provide return labels if they are at fault (which I believe they are). After several emails, my issue has not even been address or acknowledged. I've also left several voicemails, with no return call. This has been a horrible experience.