Johna
Quick device ok customer service
Quick device, but terrible customer service
Giving you control over your sexual health is one of the most important things we can do. That is why we've eliminated the embarrassment and hassle of conventional STD testing. We give you access to the same FDA-approved testing used by doctors and hospitals. Once you place your order, you can visit any of our nationwide testing centers without an appointment, even the same day of your purchase. Your results are delivered to you and no one else - nothing is reported to your insurance or placed on your medical records. More importantly, we provide guidance and support every step of the way, no matter what your results are.
STDcheck.com (stdcheck.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Johna
Quick device, but terrible customer service
Scott M.
The, technician was great but did not. Like to take time off work to be retested because the initial specimens were lost.
Jamie M.
Ordering the STD check was simple and the paperwork email arrived within minutes, that part of the service I was pleased with. However the problems came when it came time to visit the lab itself. The website advertised the lab hours as 9am to 5pm, but upon arrival, the posted hours on the door showed that it was closed for Lunch from 12pm to 1:30, and then closed for the day at 2:30pm - seriously? trying again the following day, had to wait 45 minutes before being seen and when taking into account that you could not do lunchtime visits, this was taking serious time out for me. The fact that the hours posted on the website and the actual hours of operation was a concern and particularly frustrating for a professional trying to be discreet... But once all that was done the processing and sending back of the results was amazingly fast, so in two minds about recommending, the ordering and getting results really really good, but actually dealing with the lab to get the blood drawn was terrible...
Tim Y.
We should know our health
Heinz
the process is ok
SRIDHAR
Very slow process. you need to hold on for long time.
Todd
Ok experience, that went pretty good.