Stay Sojo Reviews | Read Customer Reviews of staysojo.com

Stay Sojo Reviews | Read Customer Reviews of staysojo.com

Stay Sojo reviews

257 approved reviews, newest moderated first

customer
Sep 6, 2022
Good
Good, Professional and Responsive Team
Response from Stay SojoSep 9, 2022
We appreciate your fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
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customer
Sep 1, 2022
My stay was very good I love the place…
My stay was very good I love the place very quite and clean.
Response from Stay SojoSep 2, 2022
Thank you for this kind review, Val! We are so glad you enjoyed Estelle’s Community during your recent stay in Birmingham. We look forward to hosting you again on your next Journey.
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Zhang J.
Aug 30, 2022
I have provided my feedback in a…
I have provided my feedback in a separate email. I’m speaking to Jennifer about my feedback later today.
Response from Stay SojoAug 30, 2022
JZ, thank you again for your time this afternoon and for your valuable feedback on ways to improve our processes. If there is anything we can do for you, please let us know.
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Mindy
Aug 8, 2022
Needed a furnished apartment ASAP
Sojo reps were very responsive and professional. They were able to find and furnish an apartment for me, my partner, and our two pets within a tight timeframe. I would definitely contact them again if I need a short-term furnished apartment.
Response from Stay SojoAug 9, 2022
Thank you, Mindy! It was our pleasure to find the perfect accommodation for you and your family. We look forward to hosting you all again soon!
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Kathy
Aug 5, 2022
I am so very disappointed in the number…
I am so very disappointed in the number of times it took my husband and myself to make phone call after phone call about the "roach" problem in Loree apartment number 601. From day one, December 17, 2021 to our final day on, July 28, 2022, we had roaches in the apartment, mainly the kitchen area, and for this reason I would not recommend your apartment complex especially since we paid a high dollar amount monthly.
Response from Stay SojoAug 12, 2022
Dear Kathy - We are truly sorry that you are disappointed of your recent stay at The Loree. It is unfortunate that the steps taken were not resolved while you lived in the apartment home. Your feedback is appreciated so we can work with The Loree’s Management Team to better serve our guests. We hope to have the opportunity to earn back your trust and that you will choose Stay Sojo again in the future.
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Juan S.
Jul 22, 2022
Excellent
Great place to stay, good location, I enjoyed my stay at Sojo, it was nice and clean room, requested maintenance once, Sojo team was very responsive, good service.
Response from Stay SojoJul 22, 2022
Thank you so much Juan for the fantastic review! It was our pleasure to host you and glad you enjoyed your stay in Franklin, TN.
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Gordon Dale M.
Jul 20, 2022
The entire staff was very personable
The entire staff was very personable, professional and consistently provided support. Thank you so much!! I truly enjoyed my stay!
Response from Stay SojoJul 20, 2022
Dale, we appreciate your fantastic review and are glad we could be of service. We look forward to hosting you again soon!
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mike M.
Jul 7, 2022
there was great confusion on the…
there was great confusion on the location of the apartment, the check in process and maintaince issues. broken A/C that was out over the long weekend. window couldnt close and there was no inital walk through upon occupancy. Three gouges in the kitchen floor and a missing blind pleat on the balcony door. Trash shoot has been out of service for the entire stay.
Response from Stay SojoJul 12, 2022
Mr. McKay, We are so sorry to see you have experienced these issues during your stay with us. This is not the level of service we strive for. We will take your feedback to management to ensure that we learn from this experience. We do hope to have the opportunity to earn back your trust and that you will choose Stay Sojo again in the future.
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