Get the press on nails and lacquer nail polish from Static Nails and start discovering the ways to enhance the look of your nails with beautiful glue on nails. Visit now!
Static Nails (staticnails.com) has 119 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
Also known as
staticnails.com
Website
staticnails.com
Category
Salons & Clinics
Location
Chicago, Illinois
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 30% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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This company cannot pay to remove reviews or change its score.
I ordered the lacquer polishes from the primer, color and top coat, over $50 in total. It did not work. I followed the directions meticulously and it peeled within 12 hours, all peeling within a few days. It is advertised as long lasting, no chips or peels. I reached out to customer service and was told me follow the directions and then ignored. To me this is false advertising a low quality product.
PA
Paula
Ruined my natural nails!
I loved the look of the Static Nails when I first tried them, but after wearing two sets for a week and a half each, my natural nails are a mess. The have dents and bumps on all of them and I will have to completely grow them out for many weeks and hope they will go back to being normal again. I have taken pictures of my nails and would post the pictures if I could.
DI
Diane
BACTERIAL INFECTION!
I just removed my third set from Static after wearing them for a week. First off, they have yet to come off my fingernails with a warm, soapy water soak - I always have to use acetone. Secondly, if I had left them on another week I would be facing some pretty hefty medical bills (and may still have a few to come). One of my natural nails emerged this time with a case of "the greenies" (bacterial infection) that has permeated the nail into the nail bed. I have been using glue-on nails on and off through out my life previously using Kiss' anti-bacterial glue and never had a problem. But now I feel like I let myself be blinded by the beautiful product images and hype of Static. The red flags are there for us more experienced glue-on girls: glue without anti-bacterial properties, encouragement to wear for too long time periods, no alcohol-prep pads provided (I provided my own), and very few contrary reviews of the product on any selling source. I'm here to tell you, don't let the pretty nails that look good after a week of wear (except the glittery ones - they peel after 5 days) entice you into complacency. Take these nails off NOW. If you insist on wearing them then use an excellent quality anti-bacterial glue - NOT STATICS GLUE - and don't wear the opaque styles (that you cannot monitor natural nail health visually through) any longer than 3 days. I will not be able to even paint my natural nails until this grows out and I have to buy a separate nail care kit just for that nail so I do not spread the infection to other nails. BUYER BEWARE, NOT ALL THAT GLITTERS IS SAFE OR AS REPRESENTED.
Any company/representative that claims that their glue is designed to breakdown naturally so you can soak your nails off in warm soapy water - that party is essentially telling you straight up that their glue will breakdown as you wear them opening you up to water/bacteria seepage and infection. Bad design concept. Bad health concept.
I just threw away 4 brand new sets of these nails because while Static does claim to do returns, it's for store credit only! Who wants to use a store credit for other nail products while suffering from a bacteria their products helped create?! And I definitely wouldn't risk using their eye products at this point.
$100 down the drain!
MM
Melissa M.
Disintegrated nails from glue
I was excited to wear these nails. They looked great! Unfortunately I am now paying the price! My nails disintegrated from the glue. I always had descent nails but wanted to be a little fancy, hence the Static Nails. My nails are now split and peeling. I am going to see a dermatologist to see what can be done. I Am sure they’ll have to grow completely out however the way they are splitting and peeling I don’t know when the grow out process will start! I’m curious as to how this can happen if, as they claim, they used only natural ingredients. I will be further researching how this happened. In the meantime I’d watch out!
Response from Static NailsJul 19, 2022
Hi Melissa, thank you for letting us know. Please note we have not heard of this happening before in our about 10 years of business. Please email [email protected] some photos so we can look into an assist <3 It sounds like they have been forced off.
The glue dissolves away from your nail over time so as long as they were not forced off before they were ready there shouldn't be any damage to your nails. We also make a remover that dissolves the glue on command for safe removal.
UG
UglyPreeti
7 weeks later, no nails. Worst customer service. Shop around for a better, deserving brand.
It’s been 7 weeks - nothing received. I paid $50 for delivery alone. They sent it via snail-mail, even though I paid a premium delivery fee. The word fraud and theft comes to mind. They have the worst customer service.
They might have been the first to market, but there are lots of other brands now. Brands that deserve your business! If you're not based in the US, be prepared to wait 6-8 weeks for postage, because they use snail mail service (shipped via boat) but will charge you a premium $50 delivery fee.
Don't let their reply mislead you. They only have ONE delivery option which cost $50 and doesn't state the average shipping duration - obviously because they don't want to tell customers before payment that they're using 6-8 week snail-mail but charging you the premium mail fee.
EDIT (after the Static Nails reply):
Thank you for replying to this feedback. The delivery was NOT delayed. You used a snail mail service (shipped via boat, not plane).
Static Nails charged me $50 for delivery alone - a premium fee. For that $50, you should have posted the item via DHL Express. Instead you guys used a super cheap slow delivery service which didn't cost you $50 and you pocketed the difference.
If you wanted to use the snail mail service, then don't charge us the premium service fee - that's unethical and immoral.
Also, be honest, tell your international customers when completing the Checkout, that "we use a snail mail postage which can take 6-8 weeks for delivery". Then customers can make an informed decision on whether they want to pay $50 for 6-8 week snail mail delivery.
Also, customer service replies within 24hrs M-F? You're joking right? I replied numerous times and got no response for weeks - which is why I ended up pursuing this with my bank - that's how bad Static Nails service is.
I ended up disputing this with my bank - I received a successful chargeback from this company.
Response from Static NailsJul 19, 2022
Hello, we are sorry to hear you have not yet gotten your package. It sounds like this may have been an international order in which sometimes it does take carriers several weeks when the most affordable shipping option is chosen. It is not in our control. Please note most orders ship same day if not within 24 hours M-F. You can email [email protected] and a customer service agent can assist you.
Hello, as mentioned you can reach out to our cs team for our assistance. If you choose the most affordable shipping option it can take any carrier a few weeks or even 2 months to deliver the package, this unfortunately is out of our control. We are always happy to replace lost packages, however, if it still shows it is in transit to you we have to wait.
Hello, the rates and delivery time populated at check out are *direct* from the shipping carrier. Not us. I do see the slowest option was selected for your order at checkout. Again, please request a supervisor if you need further assistance by emailing [email protected]. Thank you.
EH
E H.
Worse than grocery store nails
I have tried 4-5 different brands of nails, and these were by far the least durable (and most expensive!) They were chipping and cracking within 18 hours of application. When I emailed customer service with pictures they said I was out of luck, they did not offer refunds. I indicated I had 3 sets that were unopened that I no longer wanted. Because if you super glue bad nails onto your hands they are going to be there for at least a week looking terrible. This is a direct quote from their email response: “Please know that we have our policies, which are listed very clearly on staticnails.com. Per policy, we do not allow returns or exchanges.” I have heard they delete negative reviews from their website :( so outside sources like this are the only way to find out that their product quality - and customer service - are horrible.
Response from Static NailsJul 19, 2022
Hello, we are sorry to hear you are disappointed. Please email [email protected] with the actual issues so we can help =) We do allow you to return unused sets.
Hello, as mentioned you can email us with your specific issues and we would be more than happy to assist and improve your experience.
Hello, please note that is not what our returns and policy says. We allow returns on unopened unused pop-on nails. You can see all policies on staticnails.com. Please email customer service directly for any additional assistance.
BE
BethF
I wish I had never bought these nails
I wish I had never bought these nails! After seeing them on Facebook I decided to give them a try. I purchased two sets of the "round" shaped nails, which cost me around $50 with tax and shipping and handling. The nails arrived in about a week and I immediately was concerned about how large they appeared. I have slender fingers and nail beds and I wasn't sure they would fit. When I voiced my concern to Static Nails they said you could shape the nails anyway you wished easily. Well I don't know how you could trim the nails down to make them narrower without making it look horrible. So I did not trim them and following the instructions I picked out a set of nails that fit me as closely as possible. I followed the instructions to a T, starting with clean dry nails. I then buffed my nails as instructed with the nail file included in the kit. Next I applied a generous amount of nail glue to my nail bed and then a thin layer to the inside of the nail, as the instructions say. I managed to apply four nails this way, got glue everywhere but carried on. That's when I ran into trouble. The next nails would not stay on my nail beds. No matter what size I used, or how much glue I used, or how long I held the nail in place, as soon as I released the pressure the nails just popped off! I soon realized that no matter what I did they would not stick. I then had to figure out how to get the other nails off without damaging my real nails. Again, following instructions, I tried to get them off but they would not budge. I soaked them in acetone nail polish remover and finally, with extreme effort I pried them from my nails. My real nails and cuticles tore and split, causing much pain. My nails are now in a horrible condition from using these fake nails and glue. I checked Static Nails return policy and that's when I found out I can't get a complete refund because they will only take back the unused unopened nails AND if I do return them I have to pay the postage. I wish I had never bought them and just stuck to nail polish or regular press on's. Do not buy them, do not use them, your nails will be ruined by this product!!!
Response from Static NailsJul 19, 2022
Hello,
We are sorry you did not find the nails to fit you and experienced problems because of that. Please note that while our nails fit the majority of people with petite, average, and larger nail beds there are rare cases where individuals need to file the sides of the nail for a perfect, custom fit, which only takes a few seconds. This will ensure the nail fits properly to allow it to be comfortable and stay on you.
Please note you should never soak your nails or the nails in nail polish remover as done as that would destroy your natural nails leaving them thin, weak, and brittle to break as done. We do carry a non-toxic, odorless polish and pop-on nail remover that was designed to dissolve the glue on command for safe, non-damging removal.
RB
Ronda B.
Horrible quality nails and not…
Horrible quality nails and not Reusable! I followed all the directions and applied nails. After 3 days the ends of the nails had a huge crack in them. When I contacted customer service they said that I chose the wrong nail (their acrylics like nails do not crack) so why even sell the other ones since you KNOW they crack?! Then they gave me a gift card to use to repurchase and recommended I try their nail polish - if I was interested in nail polish I would of purchased the nail polish in the first place. When I went to remove the REUSABLE nails - they completely cracked more and also left indentations on my nail beds that are still growing out.
Since I had a "credit" that I had to use, I picked out some other nails and went to check out. They had the nerve to still try and charge me for shipping! When I contacted customer service about the shipping she was so rude and said "we already made an exception and gave you a gift card for future purchases and we do not offer free shipping unless yoy spend $65". I told her that she was making it seem as though it was my fault for their defective product. Don't ever purchase from this company - it's terrible!!!!!