Katherine C.
Windows were not properly caulked and…
Windows were not properly caulked and the window units themselves leak dust and air between the frame and sash every time the wind blows. This has been ongoing since the windows were installed.
As a highly rated and locally owned home remodeler in the USA, Statewide Remodeling can modernize your living space no matter the size or scope of your renovation. We service Texas, Oklahoma, and Arkansas.
Statewide Remodeling (statewideremodeling.com) has 18 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Home Improvements · Fayetteville, Tennessee
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Showing 14 reviews with 1 star · Clear filters
Katherine C.
Windows were not properly caulked and the window units themselves leak dust and air between the frame and sash every time the wind blows. This has been ongoing since the windows were installed.
Luke M.
Don't waste your time... insanely overpriced. We received two other quotes from local contractors to replace the drawer and door fronts to our kitchen only, and the bid we got from Statewide Remodeling was more than THREE TIMES as much... $30,000! WHAT?! Just to replace door and drawer fronts only in the kitchen? The other bids were under 10,000. It's obvious this company has massive overhead. He came in, sat down, told us it's going to take 90 minutes, and proceeded with asking specific details about our house, when we moved in, other projects, etc which did not apply to him bidding this job. We don't need to share our life history to get a bid. He then showed us a powerpoint presentation showing their shiny facilities, uniformed employees, and so on, which further proves that what you are really paying for is their corporate expenses. It felt very much like a car salesman pitch. To anyone who reads this, please save your time and tens of thousands of dollars and go with a local carpenter or cabinet builder/installer... don't support this bloated corporation.
Jesus G.
I was solicited at homedepot one day with a special of 75% off labor for a bathroom remodel. That was my first mistake. Salesman came out, told me all the great greatness about statewide remodeling. Finally the installation day came and the crew that showed up worked hard and steady. When they were done, it looked beautiful. But the shower pan was not leveled correctly. The shower rod scratched a 2in by 6in path on the new wall because the installer did not care. While demolishing the old shower they dislodged nails in the drywall behind the shower. Although they covered the toilet seat, it was while uncovering it that they broke one of the toilet seat bolts and left me with a dangling toilet seat. They charged me $19k. The installed didn't polish the new glossy walls, nor the new plumbing nor the metal shower handles, so everything was covered in sweaty forearm stains, dirty handprints, boot marks on the shower pan. And they never called back to ask how the job went. So i called them and pointed out these issues. They decided to rebuild the entire shower at no cost to me. But not before bringing in a guy that reviewed the work and proceeded to tell me that the house was crooked, my level was also crooked, and basically most of what he did was defend the first installer. Oh! The drain was also off center and it did not look pleasing. This dude and all the 2 foremen that were there that day, told me that in 8 years of him installing these shower pans, the drain has NEVER been centered. EVER. Such BS. So they redid the shower. The new install actually put in a new floor base, poured concrete, and set the shower pan in the concrete. Awesome. He even showed me the level. He installed the new walls, but I guess in order to not scratch the wall again, he cut the shower rod just a tad too short so it rattled anytime you touched it or the shower curtain. He also worked late. Awesome. But I think the later it got, the more in a hurry he was to get done and go home because I was certainly ready for him to leave at the 8pm mark. And because he was in such a hurry at the end, he left a mess. No one bothers to polish the final product. And one of the new wall panels started peeling at the corner with the ceiling. So I called statewide remodeling again. This time a field supervisor came to fix the issues. And it's still a mess. Do not hire statewide remodeling. I emailed them on Monday, today is Thursday, still no reply. It's a shame they use the homedepot name.
ALEJANDRINA M.
Very unsatisfied customers. We are writing to express our dissatisfaction with the recent bathroom remodeling project completed on May 10, 2024, by Statewide Remodeling. While we appreciate the effort put into the work, there are several issues that need to be address: 1. Functionality. The objective of the remodeling was to remove the existing shower and bathtub. And replace it with a larger walk-in shower. During an onsite appointment with a salesman, we discussed our wishes and finalized the contract. What we missed (but would have expected by the salesman and expert from Statewide Remodeling), that he notices and advises us that the shower is not wide enough. Now we are facing the situation that water splashes out of the shower and the outside tiles are completely wet after a shower. Currently the shower is not usable! 2. Start. When we signed the contract in early January we agreed to have the work done in March. We called in February and beginning of March multiple times to receive the time frame when the work is happening. We heard that parts were still missing, and so the start of work didn’t begin until early April. 3. Duration. We were told that our project would take up to 4 days from start to finish. We moved around schedules to be available for the days when the remodeling happens. Instead this project took one and half month. And conflicted with a trip we planned at the mid to end of April. 4. Subcontractor. When Statewide Remodeling completed their work by mid April we expected a functional shower, but the shower glass was not there. We heard that this is being done by a separate contractor and due to the trip we had to agree that the shower glass will be delivered when we are back. We had to call couple of times Statewide Remodeling to get the contractor to contact me. And when the contractor showed up a few days later he seemed to be confused about us as his customer, the glass requirements, he measured again, and it took another one and a half weeks to get the glass delivered. 5. Quality. There are noticeable flaws in the tiling area where the bathtub used to be and that was carried to our toilet floor as well (Seems like maybe glue, grout or something that makes the tile look dirty. 6. Payment. We agreed to get the project financed by your company. Only did that due to your promotional period of 24 months with no interest. We noticed in our account that we only had 6 months no interests. We called and send emails to get that changed, but no reaction by the sales man. Finally we called Home Depot Credit Card department and got that corrected. Summary: We spent about $20,000 into a remodeling project and now we are disappointed and unhappy. We would have expected Statewide Remodeling to consult and advise us better. And return calls faster and proceed timewise in a professional manner. We are loyal Home Depot customers, but this has left us very unsatisfied and upset. Truly, Marc De Bary and Alex McBride
Michael M.
Statewide Remodeling installed new windows throughout my home. However, I was disappointed to discover that they had installed the wrong windows. When I brought this to their attention, they denied any wrongdoing and even lied to Home Depot, who financed the project through my Home Depot credit card. The windows that were shown to me by their salesman were not the ones that were installed, despite the fact that I specifically requested the same windows that I had on my previous home. I even have documented and recorded proof that a supervisor from Statewide Remodeling came to my home and confirmed that the wrong windows had been installed, yet later denied this to Home Depot. Unfortunately, neither Statewide Remodeling nor Home Depot has offered a satisfactory resolution to this problem. Based on my experience, I cannot recommend Statewide Remodeling as a trustworthy company, nor can I recommend using Home Depot's contractors. The last certified letter was sent to Statewide Remodeling on 08/07/2023. Recieved Home Depot refund denial letter on 08/14/2023.
Brandon M.
1 Star due to misleading information during the sales process. Transparency and honesty are crucial, and unfortunately, our experience did not meet these expectations. We recently contracted Statewide for a bathroom remodel job, replacing a tub and shower with a new shower enclosure. During the sales process, we were assured by Statewide salesman Shaun the job would take 2 days, maybe 3 when we pressed him on this. However, upon scheduling, we were informed it actually requires a full week due to necessary inspections—a detail the salesman was aware of but failed to disclose. This discrepancy has caused significant inconvenience and suggests a lack of transparency in their sales process.