Prepaid Cab Company providing 24 hour taxi services in the USA. Need a Taxi Near Me Open Now? We have short wait times & provide reliable service consistently. Book online, send a text or give us a call. We are open now and available 24 hours.Need a ride and rideshare apps are not working or unreliable in your area? You’ve come to the right place.Book a taxi online or give us a call and we do the rest. We specialize in various taxi services incl. 24hr, long-haul, luxury and airport cabs. Safe & affordable taxi transport for when you need it most.
States Taxi (statestaxi.com) has 53 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
statestaxi.com
Website
statestaxi.com
Category
Taxis & Public Transport
Listed on Five Star Index
2026
About these reviews
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The company replied to 100% of reviews.
Latest
Most recent review: July 2025.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Extremely responsive to questions. Found us where we were at and made it easy to navigate us through an area we weren’t familiar with. On-time and reliable.
Response from States TaxiJul 7, 2025
Thank you so much for the great feedback! We're glad we could help you navigate a new area and make things easy and stress-free. Being responsive, reliable, and on time is exactly what we strive for. We appreciate your trust and hope to serve you again soon!
— The States Taxi Team 🚖
NU
Nunya
Very unreliable service
Very unreliable service and inconsistent
Response from States TaxiMay 6, 2025
This review is fake and appears to be posted in error.
We have thoroughly reviewed our records and found no customer by this name. We also requested full contact details through Trustpilot (name, phone number, email) to verify and investigate the claim—no response was received.
This review does not reflect an actual experience with States Taxi. We pride ourselves on being a consistent and reliable service, with hundreds of verified 5-star reviews to support that. We respectfully request that this inaccurate review be removed to avoid misleading the public.
— The States Taxi Team
SH
Sam H.
I couldn't get the Uber app to work
Upfront pricing, friendly driver, the dispatcher was quick to help and provided me with a ride when I couldn't get the Uber app to work. I am very pleased with this company. Thank you!! We would have been stranded without you!
Response from States TaxiDec 3, 2024
Thank you for your kind words! 😊 We're so glad we could step in and help when you needed it most. Our team is always here to ensure you have a reliable ride, even when other apps don’t cooperate. We appreciate your trust in States Taxi and look forward to serving you again! 🚖✨
CV
Catherine V.
Literally the biggest jerk I’ve ever…
Literally the biggest jerk I’ve ever seen. I paid 45 dollars for a 15 dollar Uber trip all to end up in the wrong neighborhood. On top of that the driver was told I didn’t have a phone, mines broke and that driver wanted to leave me, at the wrong address because of the gps. The kick wanted me to get out at the wrong address he decided to drop me off at? This is a sham of a service, this is the worst of the worst, I will be asking for a refund since I was dropped off to the right one by an Uber driver I had to find by grace thank God because someone ordered me one from the McDonald’s he dropped me off at, I hope he doesn’t have any daughters because he’s a dick. I had broken my phone in a bus trip. The taxi I called made a charge before I reached so they would come out. The driver was asked to take me to a place that I don’t even get because the neighborhood was wrong the address was wrong and still he wanted to drop me off in this random neighborhood knowing I didn’t have a phone or a way to get help. I did ask him to take me to the McDonald’s earlier so I could contact my host and see my Airbnb because I thought maybe I’d need a door code to get in which he agreed to but never did. Then after he came out of this random neighborhood he dropped me at the McDonald’s. I had to refuse to get out of the car because he was so admin about I see the gps but we were at an address that was 1022 in a gated community way out in the middle of nowhere. I hated it but eh dropped me off at a McDonald’s per my request to not get out of the car and someone else called me an Uber which ushered me to the right location in the different neighborhood. He didn’t even try to find the address. He was An Uber driver that didn’t speak English like I would be highway robbed. And thank you for your comments. I have a witness the one who let me use her phone to book, to verify for my bank that I will be getting my money back. Good luck tuck
Response from States TaxiAug 3, 2024
What a stupid and silly review you've made.
Here's how we operate:
1.) You receive a text message with the information you gave us online or via phone call (this includes the exact pick-up and destination addresses, and the cost of the ride).
2.) If all the details are correct and you accept the cost, you respond YES.
3.) Upon responding YES, you receive a link for payment and submit the payment yourself.
4.) Your driver is dispatched and we send you the vehicle details. Our drivers follow an App with the address details that you agreed to.
Ours is a bullet-proof, perfect, system. You agree to the details and cost beforehand. The Driver doesn't deal with payment and simply follows the GPS.
As you can see from this person's review, and other reviews they've left for a different company. They are clearly in a financial bind, with a phone that was broken in a bus, hopping from one place to the next, and needing the $45 they paid for our perfect service and a refund for their wig.
If you had called us and paid to change the address, the Driver's GPS app would have been updated and you would've been dropped off at the new address. You don't get to change the address and go to a farther place for free.
We have a professional dashboard with GPS logs. If your ride ended early, we would've been notified and you would've received a customer support phone call and a partial refund. We can see everything.
You should never refuse to leave a Driver's vehicle. It is their personal vehicle, with Uber's commercial insurance. You are lucky to have had such a kind and friendly driver, who was patient with you and didn't get you arrested for refusing to leave his/her vehicle.
In future, ensure that the destination address, you gave us, is correct.
Catherine is trying to get a refund for a service which was delivered by a driver who has a minimum of 4.98 star rating and has completed a minimum of 3000 rides. The service was delivered perfectly.
Don't be a Catherine.
BO
Bob
When the ride share apps weren't…
When the ride share apps weren't working state taxi got through and stayed with me after multiple driver cancellations in the dead of night, ultimately getting to my flight on time. I can’t say enough they were a great help!
Response from States TaxiDec 3, 2024
Thank you for sharing your experience! We're so glad we could be there for you during a stressful situation and ensure you made it to your flight on time. At States Taxi, we’re committed to reliability, even when others fall through. Safe travels, and we hope to assist you again soon! 🚖✨
RG
Roslyn G.
The Best service
I Love state Taxi dispatchers Jack and Bob are the Best so polite respectful and kind they do their very best to accommodate and its always a Amazing outcome I highly recommend this Taxi service 1to 10 I give a 20 Awesomeness WORK!!!
Response from States TaxiDec 3, 2024
Thank you for such a glowing review! We're thrilled to hear that Jack and Bob made such a great impression with their kindness and dedication. We’re proud to have them on our team! Your 20/10 rating made our day, and we’re so glad we could provide an amazing experience. Looking forward to serving you again! 🚖😊
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Pam D.
Best taxi for the elderly
I am a 66 year old lady living in Tampa. I have been using Taxi Tampa for over 3 years. The hands on service I receive is out of this world. I often need things at odd hours and they are always there on time. I must point out that their compassion and assistance to the elderly (I use a walker) is irreplaceable. There is no other service in Tamp that can help me and I know because I searched for years before Taxi Tampa opened. I’d give 10 stars if I could. Always willing to go the extra mile.
Response from States TaxiDec 3, 2024
Thank you so much for your heartfelt review! 🌟 We're truly honored to have served you for over three years. Your kind words about our compassion and dedication mean everything to us. It’s our goal to provide dependable and caring service, especially for our valued elderly customers. Knowing that we’ve made a positive difference in your life motivates us to continue going the extra mile. We’ll always be here whenever you need us! ❤️ 🚖✨
MA
Makava
Great service from a great company
Great service from a great company, thank you very much for getting all our staff home safe and sound, kudos for such prompt and professional service.
Response from States TaxiMay 29, 2023
Thanks so much for the 5 stars! It was a pleasure assisting you and we look forward to the next time. All the best and Travel Safely,
STATES TAXI
https://statestaxi.com
+1(888)-211-8883
