Dione
Rude and unknowledgeable customer service
Slice outsources to other countries for customer service. In order to close an account, they charge you almost 400.00! They transfer you to several agents all of which does not speak clear english. Every phone call I have made has a minimum phone call of 1 hour!! Worst company and customer service ever!
Response from SliceAug 12, 2024
Slice Is headquartered in New Jersey and has a large stateside contact center staffed by Americans. It is possible you may have encountered third party support, possibly for the equipment manufacturer. We take all interactions with our customers seriously. We have inquired about more information on this client so that we may listen to any calls and resolve any outstanding issues.




