SliceReviews of startslice.com

Response from SliceJun 4, 2026

We're sorry to hear that your experience with the POS system has been frustrating. We understand that transitioning to a new system can be challenging, especially when it differs from platforms you've used in the past. Our goal is to provide a solution that helps businesses operate more efficiently, and we regret that the system has felt overly complicated for you. We value your input and would appreciate the opportunity to better understand the specific features or processes that have been difficult to navigate. Our support team is available to provide additional training, guidance, and resources to help make the system easier to use and ensure you're getting the most out of your POS solution. Thank you for your honest feedback. We are continuously working to improve both our products and customer experience, and comments like yours help us identify areas where we can do better.

Response from SliceJun 4, 2026

Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. At Slice Merchant Services, we strive to provide transparent pricing, clear communication, and responsive support to all of our clients. We understand how frustrating billing concerns can be, especially when there is uncertainty regarding fees, refunds, or account activity. While processing programs and fee structures can vary based on account setup and transaction activity, we believe every client deserves a clear explanation of any charges and prompt responses to their questions. We regret that you felt unsupported during your efforts to seek clarification. We value your feedback and would appreciate the opportunity to review your concerns in detail. Please contact our Client Services team directly at [email protected] so we can investigate your account, address any misunderstandings, and work toward a resolution. Thank you for bringing these concerns to our attention. Feedback such as yours helps us continue improving our communication, transparency, and overall customer experience.

Response from SliceJun 4, 2026

Thank you for bringing this matter to our attention. We understand how concerning it can be to see an unexpected adjustment on your account, especially when it impacts your business's cash flow. We take concerns regarding account activity, pricing, and transparency very seriously. While certain adjustments can occur for reasons such as chargebacks, funding holds, processing reviews, or account reconciliations, we recognize the importance of providing clear explanations and timely communication when questions arise. We apologize for any frustration caused by your experience and for any delays in receiving the information you were seeking. Our goal is always to support our merchants with responsive service and complete transparency. Please reach out to [email protected] to continue your conversation to remedy

Response from SliceMay 26, 2026

We’re sorry to hear about the confusion you’ve been experiencing. Issues with mismatched numbers and orders not appearing in the kitchen can be very frustrating, and we understand how disruptive that is to your daily operations. We’d like to look into this for you as soon as possible and make sure everything is working correctly. Please reach out to [email protected] so we can review your setup, identify the cause, and get things running smoothly again. We appreciate you bringing this to our attention and are here to help resolve it.

Response from SliceMay 12, 2026

Thank you for sharing your feedback. We’re sorry to hear about your frustration and understand how upsetting unexpected fees and confusion regarding your agreement can be. At Slice Merchant Services, we strive to clearly explain all account terms and equipment agreements during the onboarding process. We regret that your experience left you feeling misinformed and unsupported. We also understand your concerns regarding communication and the difficulty you experienced while trying to resolve the issue. We would appreciate the opportunity to review your account details and help clarify the situation. Please contact us directly at [email protected] so you can be assisted further and work toward a resolution. Your feedback is important to us and helps us improve our customer experience.

Response from SliceApr 21, 2026

We’re really sorry to hear about the frustration and disruption this has caused you. Getting conflicting information and dealing with account issues—especially when it’s impacting your ability to process transactions—is not the experience we want for our customers. We understand the urgency of restoring your account to its original plan and ensuring everything works smoothly with your accounting system. Please reach out to us directly at [email protected] with your account details so we can prioritize this and get it resolved as quickly as possible. We’ll also review what’s caused the miscommunication to prevent this from happening again. Thank you for your patience—we’re committed to making this right.

Response from SliceApr 21, 2026

Please reach out to us directly at [email protected] with your account details so we can prioritize this and get it resolved as quickly as possible. We’ll also review what’s caused the miscommunication to prevent this from happening again. Thank you for your patience—we’re committed to making this right.

Response from SliceApr 21, 2026

Thank you for sharing your perspective. We’re sorry to hear that your experience and impressions did not reflect the standards we strive to uphold. We take concerns about leadership, transparency, and customer relationships very seriously. Our goal is to build long-term partnerships based on trust, clear communication, and reliable service. Feedback like yours is important and helps us identify areas where we need to improve. We also want to address the concerns you mentioned around contracts, fees, and cancellations. We aim to be upfront about all terms and provide support throughout the lifecycle of an account. If there are instances where we’ve fallen short, we want to know so we can investigate and make things right. If you’re open to it, we would appreciate the opportunity to speak with you directly to better understand your experience. Please contact us at [email protected] so we can review your concerns in detail. Thank you again for your feedback—it’s an important part of helping us improve.