Starry Cradles Reviews | Read Customer Reviews of starrycradles.com

Starry Cradles Reviews | Read Customer Reviews of starrycradles.com

Starry Cradles reviews

54 approved reviews, newest moderated first

Nathan R.
Dec 10, 2025
very good
came as expected, love the earrings as well. thanks
Response from Starry CradlesApr 13, 2026
Thank you, Nathan. We’re glad everything arrived as expected — and that you’re enjoying the earrings. — Starry Cradles
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Stacey S.
Oct 1, 2025
Ring has not arrived
I purchased the Libra ring on 8/5/25 but still have not received it. Customer service was helpful and explained the moonstone had not been shipped from Brazil yet. They even gave me another ring as a gift but I am disappointed I still don’t have the ring I ordered.
Response from Starry CradlesApr 13, 2026
Thank you for your patience, Stacey — and for explaining this so clearly. You’re absolutely right to feel disappointed. Even with the situation around the moonstone sourcing, the ring should not have taken this long to reach you. We’re glad our team could support you along the way, but that doesn’t replace receiving what you originally chose. If this hasn’t already been fully resolved, please reach out to us again with your order details. We’ll review it personally and make sure this is brought to a proper close for you. — Starry Cradles
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Emily
Sep 26, 2025
Absolutely wounderful
Absolutely wounderful! Great quality jewelry with excellent customer service and quick delivery.
Response from Starry CradlesApr 13, 2026
Thank you, Emily. We’re really glad everything — from the piece to the experience — felt just right. That’s exactly what we hope to create. — Starry Cradles
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Tom S.
Sep 26, 2025
I like the earrings but i was double…
I like the earrings but i was double billed with the 10% discount on the second charge. when i told them i was double billed, they credited back the discounted charge and left the other one. so i lost the discount that i was supposed to get.
Response from Starry CradlesApr 13, 2026
Thank you for pointing this out, Tom. You’re right — the discount should have been applied correctly without you needing to follow up. We understand how frustrating that feels. If this hasn’t already been fully corrected, please reach out to us directly. We’ll review the order and make sure the pricing reflects what you were originally offered. We appreciate you bringing this to our attention. — Starry Cradles
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Edmundo R.
Sep 26, 2025
Excellent customer care and price
Excellent customer care and price
Response from Starry CradlesApr 13, 2026
Thank you, Edmundo. We’re really glad both the piece and the experience felt right to you. — Starry Cradles
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JJ
Sep 22, 2025
Poor Workmanship
My original order was missing an item, then I was sent the wrong item, and had to wait almost 3 months for the right one to arrive. 2 stars because customer service was very nice, and did eventually get it here. But the quality of the earrings are poor, and not worth their cost. I can bend the metal easily in all of them with my finger. I will keep them because they’re cute enough and not worth the hassle of sending back, but I won’t buy from them again.
Response from Starry CradlesApr 13, 2026
Thank you for taking the time to share this, JJ. What you described — from the initial order issues to the wait — is already far from the experience we want to create. And hearing that the final piece didn’t meet your expectations makes it even more important for us to address. The materials should not feel easily bendable in normal wear, so this is something we would want to review properly. If you’re open to it, please reach out to us directly. Even now, we’d like the chance to take a closer look and make this right for you. — Starry Cradles
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evan.robbins
Sep 13, 2025
My wife loves it and I'm very thankful…
My wife loves it and I'm very thankful they were able to special make it in time for me so 5 stars from me and my wife
Response from Starry CradlesApr 13, 2026
Thank you. We’re really glad it came together in time — especially for something so personal. And even more that it was received the way it was meant to be. — Starry Cradles
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New C.
Sep 11, 2025
Wavy hoop earrings
Your earrings are beautiful and well made. Unfortunately the size was a Huggie hoop, very small, and did not match the look the model was pictured wearing.
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