Gregory G.
I purchased a hearing aid to attempt to…
I purchased a hearing aid to attempt to alleviate my tinnitus. I returned it under the Starkey trial period. My local dealer apparently holds people money for an ENTIRE 30 days before returning it. I informed Starkey about this dealers practice and they could care less. A product is only as good as it dealers. Think twice before purchasing anything from Starkey as they will not do anything to help you if you have dealer problems. I have had no problem with the Sigma dealer I am working with now. I purchased a ReSound hearing aid to try and returned it. Got the refund that day. I am now using Sigma with much better relief for my tinnitus.
Response from Starkey Hearing AidsNov 18, 2019
Thank you for your candor. I’m sorry about your experience so far. Please see if we can get the Hearing Aid Office to contact us. In the meantime, I wouldn’t give up on the provider. These professionals love to help. Let them help you.




