Starkey Hearing AidsStarkey is a privately held, global hearing technology company headquartered in Eden Prairie, Minnesota. Founded by Bill Austin in 1967, Starkey is known for its innovative design, development and distribution of comprehensive digital hearing systems. Led today by President Brandon Sawalich, Starkey is the only American-owned provider of hearing technologies. The company has more than 5,000 employees, operates 26+ facilities and does business in more than 100 markets worldwide.
Starkey Hearing Aids (starkey.com) has 1,011 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Claim this listingShowing 133 reviews with 4 stars · Clear filters
Judith F.
The first audiologist I saw took her time explaining how the aids would work-very thorough. She was off work the day I picked up my aids. The person there was not overly helpful. I would have appreciated a more in-depth explanation of cleaning and usage. The heating aids seem great
Response from Starkey Hearing AidsSep 29, 2025
Hi Judith, thank you for leaving a review!
Robert
I have a particularly challenging hearing problem, caused by non-treatable damage to my inner ear and just aging. This makes listening to music and understanding speech, especially in noisy environments difficult. However, my Starkey Hearing Aids and accessories (Bluetooth with my iPhone and TV) given me the best opportunity to engage socially with family and friends.
Response from Starkey Hearing AidsSep 24, 2025
Hi Robert, we appreciate your review!
Velva H.
My Starkey hearing aids have worked great and made hearing comfortable. The customer service has been wonderful! Only one complaint; Bluetooth doesn't stay connected on Android phones very well. I have 3 yr old Samsung phone. When connected to bluetooth phone conversations or podcasts are a huge help.
Response from Starkey Hearing AidsSep 24, 2025
Hi Velva, thank you for leaving a review!
Elizabeth
I hear like There is an echo, it sounds like I am in a hollow. This has been this way since I had the hearing aids.
Response from Starkey Hearing AidsSep 12, 2025
Hi Elizabeth, we apprecaite your review. We recommend contacting your hearing care professional to help resolve this issue.
John
I found them positive for the most part. Easy to use. Comfortable. Tinnitus is better with them in but way worse when I remove them to sleep.
Response from Starkey Hearing AidsSep 12, 2025
Hi John, we appreciate your review!
Dave
Sound isclear and adjustable. The new transducer does not feel like it is firmly set in ear. I like that I dont have to maintain Them as I used to.
Response from Starkey Hearing AidsSep 4, 2025
Hey Dave, we appreciate your review and recommend contacting your hearing care provider to ensure the transducer is set to your liking.
jim
It’s acceptable
Response from Starkey Hearing AidsSep 3, 2025
Hi, we appreciate your review!
customer Pat H.
I like the hearing aids and the sound quality is great. The app could use some tweaking - when I do the hearing self-check it’s hard to determine what the issue is if I don’t get all green, but I’m meeting with the audiologist in a few weeks and I’m sure she can tell me. The charging system is a little tricky but I think I have it down now.
Response from Starkey Hearing AidsSep 3, 2025
Hi, thank you for leaving a review!
