Gloria
Not holding charge after 3 months
My Echo hearing aids are less than3 months old. The left one is not fully charging and drains rapidly compared to the right aid. I will pursue a replacement but why is this taking place and will they last me 10 years? I cannot keep replacing every 3 years with the promise of new and improved performance. I was told they would have a 48 hr charge ability but not seeing that.
Response from Starkey Hearing AidsOct 23, 2025
Hi Gloria, we understand that your hearing aids help keep you connected with your world. Our customer service team is happy to review this for you and see if there is anything they can do to help. To contact them, please call (800) 328-8602. You can also connect with them through email: [email protected]




