Starkey Hearing AidsReviews of starkey.com

I have had a Starkey Hearing Aid for some time which I acquired through IHear in Queensland. Ever since acquiring the device there has been enormous drama in connecting the hearing aid to my mobile (Android operated) handset. After at least 2 years, the problem continues (including the aid only charging to 65%). I wrote to Starkey and got NO response but I did get a response from IHear stating that the hearing aid is mostly compatible with an Apple iPhone! Android operated devices are just as plentiful as Apple. Neither company wants to know about me and I am back to the hearing problem I encountered in the first place. I WOULD STRONGLY RECOMMEND AVOIDING THE STARKEY PRODUCT AND THEIR OUTLET IHEAR as the customer service experience is non existant!

This app is great when it works but shitfull when it doesn’t. All over the shop. So unpredictable. Definitely needs to improve connectivity.

No assistance with representative on the phone and he hung up because I was not satisfied with his answer. When you spend $5000 on hearing aids you expect some satisfaction. I was told that you could go to any Starkey office and have my problems taken care of. $100’s out of pocket later and they haven’t be fixed.

My wife and I bought two pairs of Starkey's in S.E. Michigan from "MY EAR", for 4 years they were constantly sent back to Starkey for adjustment or repair, these hearing aids were a total cost to us of $14,000.00 & a total waste of money and time, they never did even a fair job, the audiologist was terrible he was constantly giving us long winded stories of how intelligent and skilled he was, then one day he told us that he had been given a free office space at some 400 bed senior / nursing home,,,, POOR THEM ! We now are so pleased with our new hearing aids from a different company, they work very well, they give me back at least 12 to 20 dbs of my hearing loss and they only cost a total of $8,000.00 for the two pairs... ALWAYS CHECK REVIEWS & BBB... God Bless ... Charles

Prothèses auditive petites, mais en ce qui me concerne ne tiennent pas dans mes oreilles (pourtant fabriquées sur mesure) malgré plusieurs essais d'adaptation, et quand aux réglages ce n'est absolument pas concluent, J'ai donc repris mes anciennes prothèses et laissé les Starkey dans leurs emballages. 3200 € de perdus. Dommage...

I have the Starkey Halos. The blue tooth feature is beyond frustrating. I have to be on the phone a lot for my job and the hearing aids constantly disconnect from one ear or the other, causing me to (many times EVERY day) reconnect manually or "forget this device" and re-pair them. Oftentimes, even when they are connected, there is crackling and distortion so that I can't understand what is being said. I have taken them back to the audiologist, but they can't determine the problem either.

I am a veteran and I work in a very connected online world. I have Livio AI hearing aids, Thrive, Remote Mic+ and TV. I couldn’t be more disappointed with the interoperability of all of these devices. The Thrive app simply doesn’t function reliably. It can’t remember what you were doing after a phone call and so you have to reset everything. Bluetooth to a computer via RemoteMic+ won’t hold a connection and the support people recommend using a hard wired -specialty cable $$$. If you’re streaming from an online business meeting and a phone call interrupts the online meeting stream disconnects. You have no control over what Thrive is going to do to you from one moment to another. Setting everything back to where you want it can take minutes away from an important video conference or meeting. Please fix this app for working professionals!

Work great for a time then they go out and you have to pay $300 or more each to have them fixed. Warranty for anything costing over $5,000 should be more than a year. I’ll never get Starkey again and don’t recommend. Other aids much cheaper on the market now.