Starkey Hearing AidsReviews of starkey.com

Where do I start? First off I got my starkey from pueblo hearing and they wont help me and programed them wrong again. But In a nutshell no support from starskey because they blame everyone else and dont take responsibility to fix THEIR problems. Starkey made my molds wrong and will not fix them. I keep having wax problems plugging the filters because the filter hole was drilled to shallow. The biggest problem is that they don't work well with mild hearing loss and will not let the users adjust their own setting to dial in a good hearing profile. Good news for mild hearing lost people is that apple is making the airpods 2 pros work way better than any starkey hearing aids and allow users to get an audiogram for programing them for under $300. Plus they let you adjust the hearing aids feature effortlessly!!!!!!! BYE Starkey and hello Apple!

Absolutely useless. Do not improve my hearing. I've had them for about a month. No help when watching TV. If I cup my ears, I get much improved quality. It makes no difference if I have them in or not. Worse, my tinnitus has become far more obvious/ noisy, grrrr! I do not need amplification. I can turn the volume up for that! It's the high notes I need help with

J ai demandé une aide pour connecter mes appareils à mon tel. Je me suis fait renvoyer vertement car en tant que patient ns devons passer par un audioprothésiste. Merci le SAV.

J ai des appareils starkey ric genesis depuis un an. La batterie intégrée d un des appareils se décharge très vite. Je dois rendre mes appareils pour que Starkey change la batterie. Cela signifie 10 jours d immobilisation pour changer une batterie. Mon audioprothesiste va me prêter des appareils d une génération précédente car il ne peut changer lui-même la batterie. Je vais être pénalisée car j ai des accouphenes et les anciens appareils ne sont pas performants pour les accouphenes.Quel mépris starkey a t il vis a vis des clients pour ne pas proposer un échange ou un prêt d appareil équivalent.

Je possède des intra canaux cic depuis début 2023. Les appareils sont partis en réparation déjà 3 fois le gauche et 2 fois le droite. (Micro, ampli... et etc...) aujourd'hui c'est les deux qui sont en pannes.... j'ai donc ressorti mes bons vieux Signia, qui eux marche toujours de 2018... Soit disant starkey géant américain, leader de l'intra canaux, zéro pointé ! Croyez moi, au prix où vous coûtez, vous êtes pas prêt de me revoir. J'ai même remplacé ma boîte de séchage, croyant que le problème venait de mes oreilles. Rien n'a changé.

Bought IIC hearing aids in 2013 after several trips to the hearing aid center to make the proper molds, I finally got the better ones, (the process is so annoying, making the molds properly takes a good while) I was so frustated of going back and forth, the adjustments were difficult too, audiologists don’t help much, they are too rude and greedy for money, I really condemn it! It’s awful! Anyway after all the attempts I finally left with a descreet pair of hearing aids. Today with an advanced model the Evolve AI IIC by starkey I don’t hear properly, the speech is not clear, the sound is too compressed, they make me feel so bad, they break easily too. Starkey went too bad, I don’t think I’ll buy their devices anymore, I’m very hopeful on OTC hearing aids since I’m too stressed of dealing with rude audiologists! By the way if I’ll buy a custom hearing aid in the future that would be a different brand. But no more Starkey! I’m too disappointed!

Very disappointed , I've spent over 4k on signature cic hearing aids, neither starkey app or thive app will connect to my samsung phone, it's not compatible, on a 2yr old phone, I've tried twice to ask starkey to help but as I expected, nothing, I been back to the supplier, numerous times and they can't help, my advice, do your home work, I'm sure there's better out there for that money, but I'm stuck with them now, and to be honest, I don't bother to wear them, I learnt the hard way, this time, That's strange, because in the shop they said they are Bluetooth, and installed the Starkey app, which found them by Bluetooth, and gave them a name, after that no joy, as they said I needed an updated phone, So if there not Bluetooth then I'll take them back for a full refund, I believe that there then not fit for purpose

Starkey Hearing Aids are poor in quality. I have two hearing aids both experienced multiple failures during the warranty period. For the Halo Unit, Starkey never fixed the issue of a bad mic after sending it for service multiple times. Several times, they said it’s a settings issue, but I had 2 audiologists both told me the settings are the same between left and right ear. They do not understand what Starkey is telling them to do. I recall I paid 500+ for the third repair due to them being out of warranty. Yet, it was still returned unrepaired. Finally, I filed a complaint with the BBB, Corey from Starkey assured me he was going to take care of it. I just received them back 2 days ago and the right channel is still softer than the left albeit a bit better. For the Edge AI unit, the box (charger) was dead the first years. They replace the box but now the batteries on the hearing aids themselves are draining very quickly. The left unit occasionally makes strange buzz noise. Sent them in together with my Halo and got them back 2 days ago. Guess what - not only Starkey did NOT repair them. They BROKE the right unit. It's completely dead now and would not even turn on! I'd take battery drain on any day over a DEAD unit! Starkey's customer service is also very condescending. They have a knack to blame "user error" when I told them my audiologist already checked for the problem (mentioned by the tech over the phone). The guy immediately took offense and said I am unwilling to repeat the "required" troubleshooting steps for a third time. Overall, I think this company preys on the disabled and the elderly by purposefully delay the repair process so they can "wait out" the warranty period and make more money. Lastly, according to my audiologist, the battery drain issue is infamous with the first gen Edge AI model. Yet, they refuse to issue a recall.