f. C.
I'm not a fan of the over the ear…
I'm not a fan of the over the ear device. I prefer the in the ear device/
Response from Starkey Hearing AidsNov 18, 2025
Hello, we appreciate your review.

Starkey is a privately held, global hearing technology company headquartered in Eden Prairie, Minnesota. Founded by Bill Austin in 1967, Starkey is known for its innovative design, development and distribution of comprehensive digital hearing systems. Led today by President Brandon Sawalich, Starkey is the only American-owned provider of hearing technologies. The company has more than 5,000 employees, operates 26+ facilities and does business in more than 100 markets worldwide.
Starkey Hearing Aids (starkey.com) has 1,011 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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f. C.
I'm not a fan of the over the ear device. I prefer the in the ear device/
Response from Starkey Hearing AidsNov 18, 2025
Hello, we appreciate your review.
Charles
Took forever to get both hearing aids to link to Starkey even though they both connected to my Bluetooth. Settings don't seem as intuitive as I hoped but the hearing aids do the job!
Response from Starkey Hearing AidsNov 18, 2025
Hi Charles, we understand that your hearing aids help keep you connected with your world. Our customer service team is happy to review this for you and see if there is anything they can do to help. To contact them, please call (800) 328-8602. You can also connect with them through email: [email protected]
Marilyn
I was told my hearing would be greatly improved with new hearing aids. I have not experienced this. Plus I get feedback from certain types of music. A high pitched squeal. I did not experience this in the past. I have had these hearing aids adjusted but the problem persists.
Response from Starkey Hearing AidsNov 5, 2025
Hi Marilyn, we recommend contacting your hearing care professional to help resolve this issue.
Leny B.
Easy to handle. Antonia, your rep has been responsive to my comments. The aid still has issues when I am in a crowd. The noise around me isn't lessened by the aid as I expected.
Response from Starkey Hearing AidsNov 4, 2025
Hi Leny, we recommend contacting your hearing care professional to help make adjustments to your hearing aid.
Terry
When using default volume I hear every little background noise but when I use the next lower volume I may as well not use anything. Maybe someday I will get used to the background noise.
Response from Starkey Hearing AidsOct 30, 2025
Hi Terry, we appreciate your review, we recommend contacting your hearing care professional.
Nancy
The worse thing was getting an appointment. The telephone was going in circles, because they didn’t have a receptionist to answer the phone.
Response from Starkey Hearing AidsOct 30, 2025
Hi Nancy, we appreciate your review.
Kathleen
The product didn't do the job is was supposed to do. I have a unique situation & shared with everyone. The owner is trying to work with me to make something work.
Response from Starkey Hearing AidsOct 28, 2025
Hi Kathleen, we appreciate your review.
Kathryn
The new hearing aids are fine; however, my android phone is a problem. I appreciate that when I receive a call on my cellphone I can hear the caller through my hearing aids but this was also lowering my ability to hear around me. I called Starkey and was advised how to make an adjustment. Now I can hear the caller very loudly but it increases all volume around me. I called again and was advised that Starkey no longer supports my android phone so now I am stuck with this extra noise.
Response from Starkey Hearing AidsOct 28, 2025
Hi Kathryn, we appreciate your review.