jonh D.
just ok
sound is not clear static other aids performed better
Response from Starkey Hearing AidsJan 2, 2026
Hello, we recommend contacting your hearing care professional to help resolve this issue.

Starkey is a privately held, global hearing technology company headquartered in Eden Prairie, Minnesota. Founded by Bill Austin in 1967, Starkey is known for its innovative design, development and distribution of comprehensive digital hearing systems. Led today by President Brandon Sawalich, Starkey is the only American-owned provider of hearing technologies. The company has more than 5,000 employees, operates 26+ facilities and does business in more than 100 markets worldwide.
Starkey Hearing Aids (starkey.com) has 1,011 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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jonh D.
sound is not clear static other aids performed better
Response from Starkey Hearing AidsJan 2, 2026
Hello, we recommend contacting your hearing care professional to help resolve this issue.
Ruth
I'm disappointed. Background noise drowns out conversation and phone calls are hard to understand. I used to enjoy music but now it's just noise.
Response from Starkey Hearing AidsDec 30, 2025
Hi Ruth, we recommend contacting your hearing care professional to help resolve this issue.
Esther
These started out really well, but gradually it is a bit hard to make out everything the speaker is saying at times.
Response from Starkey Hearing AidsDec 22, 2025
Hello, We understand that your hearing aids help keep you connected with your world. Our customer service team is happy to review this for you and see if there is anything they can do to help. To contact them, please call (800) 328-8602. You can also connect with them through email: [email protected]
Dennis
I thought that hearing aids were the best thing that could ever happen to my life. During my trial period my experience was good even though I went from one of the most expensive brand to another that wasn’t as expensive and things were still great over time things have taken a turn into the wrong direction.I just hope that things will return to where they were before.
Response from Starkey Hearing AidsDec 22, 2025
Hello Dennis, we understand that your hearing aids help keep you connected with your world. Our customer service team is happy to review this for you and see if there is anything they can do to help. To contact them, please call (800) 328-8602. You can also connect with them through email: [email protected]
Dwight
My only complaint is background noise not being filtered out better.
Response from Starkey Hearing AidsDec 15, 2025
Hi Dwight, we appreciate your review and recommend contacting your hearing care professional to help resolve this issue.
Marian
They are light and work very well. But they could be better if, 1. You could answer by tapping the hearing air, or 2. You could answer on your Apple iwatch. Having the app on the watch is great and love the Bluetooth. Service has been excellent.
Response from Starkey Hearing AidsDec 15, 2025
Hi Marian, we appreciate your review!
Brad
The hearing aids themselves are adequate but the documentation of features is woefully non-existent. Every little question requires you to contact the audiologist. Also, the AI noise cancellation as demonstrated in their online examples is simply fiction - they do not not work that well.
Response from Starkey Hearing AidsDec 15, 2025
Hi Brad, thank you for leaving a review.
Janet F.
With both hearing aids in and I speak it sounds like I am in a barrel or I have water in my ears. When I am chewing something (like potato chips or carrots or anything as far as that goes I can’t understand the person beside me) . To me it is like chewing ice cubes.I have had experience ever since acquiring them.
Response from Starkey Hearing AidsDec 15, 2025
Hi Janet, we recommend contacting your hearing care professional to help resolve this issue.