Dale S.
PissedI have been wearing the Starkey hearing…
I have been wearing the Starkey hearing aides for about 6 months now it took 4 different pairs to finally get one that were loud enough and after insisting that I needed frequencies added that my audiogram did not agree with the audiologist began to listen to me and made the changes my hearing loss is Mod to Severe they finally landed in the edge ai for the ability to be louder I had to get a new phone this week and since Starkey seems to work best with apple I switched to an apple phone Now the one setting that my audiologist and I created is gone and now way to sync it with my new phone The app doesn’t offer that ability in fact the app is very restrictive I am finding out that Starkey and maybe all hearing aides don’t give enough control to the people wearing them I would love to be able adjust that DAMN compression down from Mach 10 to Mach 2 I mean really? I have been a performing musician for51 years so I know the frequencies I am missing and how completion works So Starkey put MORE control in the hands of your customers Creat a way to sync existing custom settings from an old phone to a new phone I am extremely frustrated with Starkey and their approach I did a lot of research and asked a lot about different hearing aides from other musicians they all recommended a different brand but my ENT and Audioligist said this is what I needed with custom molds @ $7500 all in I can’t be buying different brands to see what fits. Rant over so if you have moderate to severe hearing loss or if you are a musician I suggest talk with someone who has worked with musicians Summary NOT HAPPY
Response from Starkey Hearing AidsJul 21, 2025
Hello Dale - Thank you for taking the time to leave a detailed review. We appreciate hearing your feedback. We've forwarded your comments and contact information on to our customer service team for further review. If you ever need to get in touch with us, you can always give us a call at (800) 328-8602 or email [email protected].




