Romy A.
Our patients are very happy with them.
Our patients are very happy with them.
Response from Starkey Hearing AidsSep 12, 2019
Thank you, Romy!

Starkey is a privately held, global hearing technology company headquartered in Eden Prairie, Minnesota. Founded by Bill Austin in 1967, Starkey is known for its innovative design, development and distribution of comprehensive digital hearing systems. Led today by President Brandon Sawalich, Starkey is the only American-owned provider of hearing technologies. The company has more than 5,000 employees, operates 26+ facilities and does business in more than 100 markets worldwide.
Starkey Hearing Aids (starkey.com) has 1,011 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 133 reviews with 4 stars · Clear filters
Romy A.
Our patients are very happy with them.
Response from Starkey Hearing AidsSep 12, 2019
Thank you, Romy!
John F.
Well, 5 stars in my opinion means perfect. And the Livio line is not perfect by any means. Is it a great hearing aid, sure it is. However, there are several things that still need be perfected. Some hearing aids have had buzzing then chiming back on, but goes away after disabling the fall feature. The fall feature is one of the selling points we make to our patients and when we have to disable a feature it really doesn't look good. The step counter needs to be more accurate. I have been told many times that it just takes awhile for the hearing aids to download the information, however many other accessories to iPhone don't take near as long. With all the negative out of the way, these hearing aids are able to pick up conversation in noise environments much better than the previous models. If you think for just a minute the number one compliant in the line of profession is...."I can't understand conversations in a crowd". These little bugs will get worked out over time, however anytime we start adding different pieces to work with one another the probability of error goes up. Thanks Starkey for all your hard work that has gotten us this far.
Response from Starkey Hearing AidsSep 12, 2019
Hi John, Thank you for taking the time to leave us this thoughtful review! We are listening and will use your feedback to help deliver the best products available. Thank you for being a loyal Starkey customer! We appreciate everything you do for your patients and Starkey. Sincerely, Starkey
Ronald van M.
Soundlens IQ, just wearing them for 6 weeks now. My audiologist is still adjusting them every 2 weeks. I'm very pleased it's a world of difference. however I have a point for improvement. It would be more convenient if the "empty battery" signal would sound one or even two hours before the battery runs out instead of 5 minutes?
Response from Starkey Hearing AidsAug 26, 2019
Hi Ronald, Thank you for your wonderful review and valuable feedback! We try to maintain our devices to the highest standards and we will use your feedback to improve them. Sincerely, Starkey Hearing Technologies
Michael C.
My hearing aids are 2 and a half years old. They make such a difference that it still amazes me when I put them on or remove them. The reason I chose 4 stars over 5 is that the Bluetooth feature needs work. I can lose connection just putting my phone in my pocket. Having a full strength new battery helps but there is much room for improvement.
Response from Starkey Hearing AidsAug 19, 2019
Hi Michael, Thank you for your valuable feedback and for making us aware of your experience. We will use your feedback to help make improvements. Sincerely, Starkey Hearing
John B.
I like Starkey hearing aids
Response from Starkey Hearing AidsAug 19, 2019
Hi John, thank you!
Jerry
They help overcome the problem, but cannot fix what has been broken over time. It is not the amplification but the clarification that is important. Being mostly monolinguistic and living in a bilingual world is a problem. English, I can interpret quite well giving lipreading that you learn automatically and familiarity with the language. Spanish is not a language of the lips, but the tongue which is not there for you to see and interpret. Further, the words are not as familiar which hurts understanding. Clearly, these are the best hearing aids that I have had, and wish they had been my first.
Response from Starkey Hearing AidsAug 19, 2019
Hi Jerry, Thank you for taking the time to leave us such a nice and thoughtful review!
Laurel H.
I enjoy the comfort level that the sound and molds have. I am not happy with them connecting to my iPhone as there is not the clarity I have had with other aids including Costco's store brand. I am a harder person to "fit" due to my hearing but the phone sounds so low and far away. I also have some issues with the aids just "resetting" themselves as I will hear "normal" when I haven't touched a thing. I will be seeing my audiologist this week in hopes she can resolve things. I did contact Starkey through Facebook and they were prompt in helping me and asking me to send a file from the App. For the amount of money I spent, I really think the volume should be increased without hearing all the high sounds and noises.
Response from Starkey Hearing AidsApr 16, 2019
Hi Laurel, Thank you for giving us your valuable feedback!
Ron S.
Overall the product is great. However I have had problems that required numerous visits to correct . The upside is that I have had no problem getting the issues corrected. It’s just taking the time to find and correct the problems. For the money spent I would have expected less issues.
Response from Starkey Hearing AidsMar 5, 2019
Hi Ron, Thank you for taking the time to leave your valuable feedback and for making us aware of your experience. We would like to learn more and see how we can make things right, please contact us at (888) 251-9340 or email us at [email protected]. We look forward to addressing your concerns and ensuring that you are a satisfied customer. Sincerely, Starkey Hearing