Andrew G.
They are hearing aids
They are hearing aids, they’re good ones what more do you want me to say
Response from Starkey Hearing AidsNov 21, 2022
Thank you for taking the time to leave a review.

Starkey is a privately held, global hearing technology company headquartered in Eden Prairie, Minnesota. Founded by Bill Austin in 1967, Starkey is known for its innovative design, development and distribution of comprehensive digital hearing systems. Led today by President Brandon Sawalich, Starkey is the only American-owned provider of hearing technologies. The company has more than 5,000 employees, operates 26+ facilities and does business in more than 100 markets worldwide.
Starkey Hearing Aids (starkey.com) has 1,011 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Andrew G.
They are hearing aids, they’re good ones what more do you want me to say
Response from Starkey Hearing AidsNov 21, 2022
Thank you for taking the time to leave a review.
Howard V.
These are my fourth set of hearing aids, and by far the best yet. To be fair I have not used all of the features available, but I'm impressed by the flexibility of this product. The ability to discretely make changes and adjustments using my phone is simply amazing to me. Knowing that if I totally mess up the settings that my audiologist can make adjustments and corrections remotely gives me the confidence to experiment. Features like language translation just blows my mind (although I have not tried it yet). The only reason for the four star rating is because I don't care for the sound when connected to the car phone. Otherwise I think these hearing aids are great.
Response from Starkey Hearing AidsSep 1, 2022
We appreciate that you took the time to share your feedback. We're glad that they've been making a big difference! We just released a new software update to all wireless Evolv AI hearing aids that help decrease background noise from wind, transportation, and machines. This update can be uploaded to your hearing aids through an in-person appointment with your hearing professional.
Ivan
This is my second set of Starkey hearing aids. They have improved my life over and over again. The new technology is generally very good but with some issues, like one hearing aid not connecting to bluetooth and having to restart the phone to get both working again. The settings for different environments don't actually help that much and I end up leaving them on normal about 98% of the time. But, the rechargeable feature is fantastic as my original set had replaceable batteries. Even with these minor issues, I wouldn't switch and have recommended them to two friends who are now also Starkey customers.
Response from Starkey Hearing AidsNov 23, 2020
Thank you for the wonderful review, Ivan!
Frank V.
I'm a bit conflicted. I LOVE MY NEW HEARING AIDS! That said, I must tell you that I was distressed to notice that my right Livio AI 2000 mric 312 lost the mic. cover and I could not find it. Two days later the left aid mic cover fell off in the black storage box. I brought it to my provider who has sent them off to you at the beginning of this last week. I was also sorry to hear that Starkey will not send me a new pair unless I first returned the then present ones first (or paid a $50.00 charge). That's not the way to keep your customers happy!!! At the opening of this complaint I said I love my new hearing aids and did not want to return them without getting a new pair from you first. So, my provider has returned them to be REPLACED with a new pair with new serial numbers and in a new box with new instruction booklets and new SN # on the outside of the new box. Please show me you have great customer service and send new aids to my provider for me asap. Frank Vexler
Response from Starkey Hearing AidsOct 28, 2020
Hi Frank, Thank you for sharing your experience with us! We are happy to hear you love your new hearing aids. We will investigate and see if there is a way to change our policies. If you haven't already reached out directly to us feel free to contact us at 1-800-721-3573 or [email protected]. Sincerely, Starkey Hearing
Clay G.
I am hearing better with my new hearing aids, but not as good as I had hoped for. I am still getting adjusted, and use to, my hearing aids, so I am hoping for better results in time. I will continue to do what I am told to do and diligently follow all directions given to me, but I am hoping for more success then I have experienced at this time. I like the people who tested me and the treatment I have gotten from them in every way....I just wish I had better results, especially considering how much my hearing aids cost me. Time will tell.
Response from Starkey Hearing AidsJan 2, 2020
Hi Clay, Thank you for your review. We are happy to know you are hearing better with your new hearing aids! No journey is without bumps. We believe you are in great hands with your audiologist, who will do everything they can to make sure you are satisfied. Sincerely, Starkey
Mike
The now hearing aids are not what they are advertised to be, lots of background noise when several people talking at once,can’t hear what they are saying
Response from Starkey Hearing AidsOct 17, 2019
Hi Mike, Thank you for your valuable feedback and for making us aware of your experience. We will use your feedback to help make improvements to our products and service. Sincerely, Starkey Hearing
Ken R.
I am very pleased with the hearing aides and service. My only complaint is that when I purchased them, I was told that a heart monitoring app was available that could communicate with my doctor. As I have A. Fib and a leaky valve plus stents in my heart I wanted this. So far I have been told that the app is not available yet. I would be more comfortable if I had this app.
Response from Starkey Hearing AidsOct 21, 2019
Hi Ken, Thank you so much for the kind message! We appreciate hearing that you are pleased with the hearing aids and service you have received. As for the heart monitoring, please continue to work with your hearing professional as they will be the first to know when it will become widely available. ☺ Sincerely, Starkey Hearing
Patricia H.
I love many of the ideas, I see where many features will maintain a better quality of life for individuals. As they are noticing changes in their ability to understand speech and sounds better. The tools available today, will improve ones enjoyment of staying connected with friends and family.
Response from Starkey Hearing AidsSep 17, 2019
Hi Patricia, Thank you for taking the time to give us your valuable feedback and perspective! We are proud to have you as a customer!