Stark Bro's offers quality nursery products, and helpful advice, for the growing enthusiast. Order trees, plants, and supplies online now or request a catalog.
Stark Bro's Nurseries & Orchards Co. (starkbros.com) has 183 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
Also known as
Stark Bro's Nurseries & Orchards, starkbros.com
Website
starkbros.com
Category
Home & Garden Services
Location
Louisiana, Missouri
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 83% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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I realy like your good color photos of fruit, and would also like to see the tree leaves clearly (sometimes are shown) as well as mature tree size although the tree size is described in text.
I did not like the requirements for a customer number and other number for checkout. I had to bypass that. No way I know my customer number. It was not listed in any emails. For apples, I am looking for disease resistance and potential for reduced insecticides, therefore super sweet apples are not on my list because insects love them as much as humans.
Response from Stark Bro's Nurseries & Orchards Co.Oct 1, 2026
Thank you for taking the time to share your feedback! We’re so glad you enjoy the fruit photos, and we really appreciate your suggestion about showing the leaves and mature tree size more clearly. We’ll be sure to pass that along to our team.
We’re also sorry for the frustration with the customer number at checkout. We understand how inconvenient that can be when you don’t know where to find that information, and we appreciate you letting us know.
We also appreciate you sharing what you look for in apple varieties. Disease resistance and reducing the need for insecticides are important considerations, and we hope we can help you find varieties that fit your growing goals!
JI
JIMMY
Good service
Good service
Response from Stark Bro's Nurseries & Orchards Co.Sep 29, 2026
Thank you for the kind words! We’re so glad you had a good experience with us. We appreciate your support!
ER
Eric
I've dealt with 4 different companies…
I've dealt with 4 different companies for my needs and comparisons. Stark was better than 2 others, but room for improvement. I'm still waiting for 2 trees I ordered in the summer. First frost already dropped. If they don't arrive soon they'll die when planted.
Response from Stark Bro's Nurseries & Orchards Co.Sep 28, 2026
Thank you for your honest feedback. I’m glad to hear we were better than two of the other companies you’ve worked with, but I’m sorry we haven’t met your expectations completely.
I took a look at your order and have gone ahead and split-shipped the tree that is ready, so it can get on its way to you as soon as possible. I’ve also reached out to our production team to check on the status of the other tree and see if it is ready to ship yet. I’ll do my best to get both trees to you as quickly as we can.
We truly appreciate your patience and the opportunity to make this right!
BK
Barbara K.
There is a missing item to the order
There is a missing item to the order
Response from Stark Bro's Nurseries & Orchards Co.Sep 28, 2026
We’re sorry to hear that an item was missing from your order! We’re having one of our agents reach out to you to find out which item was missing so we can get it rebooked or refunded for you. We appreciate your patience while we get this sorted out!
CM
Carol M.
The trees were delivered and looking…
The trees were delivered and looking good.
Response from Stark Bro's Nurseries & Orchards Co.Sep 28, 2026
Thanks so much for the great review! We’re glad to hear your trees arrived safely and are looking good! We hope they settle in nicely and do great for you. Happy planting!
LO
Lori
I've had a great experience…
I've had a great experience with everything I've ordered from Stark Bros. They make sure you know what grows well in your zone and back it up with their 1 year survival guarantee.
Response from Stark Bro's Nurseries & Orchards Co.Sep 21, 2026
Thank you so much for the kind words! It’s wonderful to hear that you’ve had such a great experience with your Stark Bro’s orders. We love helping customers find plants that are a good fit for their growing zone, and we’re glad our 1-year guarantee gives you some extra peace of mind. We really appreciate you choosing Stark Bro’s and hope you continue to enjoy everything you grow!
FE
Flora E.
Thank god for credit card chargeback - do not shop with Stark Bros
I’ve only ever placed 2 orders with Stark Bros and both times it went south. Do not shop with them!
My first order was a nectarine tree and gooseberry bushes. The tree didn’t survive the winter, so I filed a warranty claim that was accepted. Thinking that all was handled, I placed a second order for a few berry bushes.
My warranty refund comes in and it’s $12 for a $60 tree. I contact support and they give me the runaround saying that they will correct it soon. Then my second order comes in missing 3 out of the 4 items. I contact them again and they do give me a refund, because all 3 items are actually out of stock. Meanwhile, they keep saying that they will eventually give me the rest of the refund for the tree and eventually just stop responding to my emails completely (what an amazing quality of customer service).
I find out that they have a service phone line and decide to call it. The rep is polite, but for some reason can’t get it through her head that the refunds they gave me are for two different orders and the first refund is still incomplete. I give her both of the order numbers, sit there and explain my entire email customer service history, reiterate that the damn tree from my first order costs $60, but I got a refund for $12, and the second refund for the second order has nothing to do with the first one.
She says she’ll talk to her manager and who is then supposed to call or email me the same day.
As one would expect at this point, I get nothing. Not that day, not the next day, not now.
I read another review on Google that mentioned that Stark Bros actually does something in response to reviews here and was considering waiting a bit before filing a chargeback on my credit card, but why should I? I’ve been fighting with them for months at this point and they had so many chances to rectify the issue and stop ghosting me. Last time I dealt with a similar vendor where only a part of the order was causing an issue, my credit card company forced the vendor to refund the entire order, even though I did not ask for that. I’m going to ask for more than I’m owed this time either, but I won’t be upset at the prospect of Stark Bro’s losing more money.
Response from Stark Bro's Nurseries & Orchards Co.Sep 18, 2026
Flora, I'm sorry for the frustration and confusion around your refunds - that's completely understandable, and you deserved a clearer answer sooner than you got one.
I want to gently push back on one thing, though: our team wasn't giving you the runaround. There was a genuine mix-up in how your two orders' refunds and credits interacted behind the scenes, and while our reps were trying to work through it with you, we didn't explain it in a way that actually made sense - that's on us, not a lack of effort on our end.
I've personally reviewed your full account history and I want to make sure this is completely and correctly resolved. I'm reaching out to you directly by email with the full details and next steps. Thank you for your patience, and I'm sorry it took this long to get you a straight answer.
RI
Richard
Great products
Great products. Free shipping would have made it better.
Response from Stark Bro's Nurseries & Orchards Co.Sep 18, 2026
Thank you for the review. We’re so glad to hear you’re happy with our products. We appreciate your feedback regarding shipping costs and will be sure to pass it along to our team. We hope to serve you again soon!
