Craig N.
Cancelled Lifetime Membership - Dishonest Company!
I recently had an extremely negative experience with Stansberry Research. Many years ago, I subscribed to a newsletter called Gold Stock Analyst (GSA), edited by John Doody, which gave detailed analysis and insights on the gold and silver industry. It was a premier publication and was followed by individual as well as institutional investors. When a stock was added to the top 10 (gold) or top 5 (silver) list, it was a market moving event. Because of this, the publication cost thousands of dollars per year. In January of 2018, Gold Stock Analyst offered a special lifetime subscription offer to its clients. It was thousands of dollars, but I felt it was worthwhile to make the investment so I’d have the industry insights for many decades to come. Prior to committing to the subscription, I went back and forth with a representative at GSA in order to get assurances that the newsletter would continue on for many years. I received assurances (in writing) that the publication would continue for several more decades under John Doody as well as a successor if he were to retire. With that assurance, I made the investment to become a lifetime member. In July of 2019, the GSA newsletter was sold to Stansberry Research. John Doody ended up retiring a few years later with Garret Goggin taking over the editorial duties. Things were continuing just fine until May of 2024 when Stansberry Research sent out a note saying the GSA newsletter would be discontinued. No refund was offered and the only alternative was to their existing True Wealth Systems newsletter. But after looking at the newsletter, it was clear it would not offer any of the analysis, in depth coverage, and expertise which I had with GSA. I sent an email on May 8th to their two main email addresses asking for more information about how they would offer similar coverage of the gold & silver industry, a refund, or at least another newsletter that was on par with GSA. After 9 days, I received no response so I called them. I explained the situation to their representative and after confirming my information and subscription, I asked for a refund. She replied “that’s not going to happen”. I threatened to take legal and she said she would circle back with her leadership team and call me back. She never did. So after yet another follow up email she replied that they would not offer a refund and “our hands are tied” because my payment was paid to GSA prior to Stansberry buying them out. When a company acquires another company, you’re purchasing that company plus all the obligations and agreements that former company engaged in. That’s why due diligence is so important. Stansberry’s “tough luck” approach has left me with a bitter taste in my mouth and no alternative but to sue them in court (which I will do). I would stay far away from this dishonest company.
Response from Stansberry ResearchMay 22, 2024
To summarize what was shared with subscribers on May 13, 2024: The Gold Stock Analyst (GSA) service is ending following the retirement of founding editor John Doody and the departure of editor Garrett Goggin. Over its history, GSA's Top 10 model portfolio achieved remarkable returns of 938%, significantly outperforming the VanEck Gold Miners Fund, the S&P 500, and gold itself. Although GSA is concluding, subscribers will continue to receive insights on gold and gold-mining stocks through Brett Eversole's True Wealth Systems newsletter. True Wealth Systems employs a computer-based strategy to enhance returns across various markets. While the approach differs from GSA's, Eversole has a successful track record with gold investments. Subscribers can access the GSA Top 10 model portfolio through True Wealth Systems as outlined in a previous email. The final GSA issue includes Garrett's long-term gold price outlook. The newsletter will be archived for future reference. Our Member Services Specialists are available to assist with this transition. Our records show that we have been diligently working with Craig Nelson to resolve his concerns regarding the replacement product. Our team remains available Monday to Friday from 9am to 5pm Eastern Time at 888-261-2693.



