Jan
I am very satisfied with my stair lift
I am very satisfied with my stair lift, even thought after a couple of weeks the motor ceased. But Stannah sent out the repair crew and had it operational in a few days at no cost.

Stannah Stairlifts is a trusted name in home accessibility, providing high-quality stairlift solutions that help people stay safe, independent, and comfortable in the homes they love. As part of a global, family-owned company with over 150 years of engineering experience, Stannah recently celebrated 50 years in stairlift manufacturing—a milestone that reflects its deep commitment to innovation and reliability. To date, Stannah has produced over 1 million stairlifts worldwide.Operating in the U.S. for over two decades, Stannah offers a full range of stairlifts for straight, curved, and outdoor staircases, all designed with comfort, safety, and usability in mind. Customers can choose from new, rental, or reconditioned models, along with financing options to fit a variety of budgets. Every stairlift is installed by trained professionals and backed by local service and support.With regional offices and a strong network of certified dealers, Stannah provides personalized, local service across the country. The company has earned widespread recognition, including thousands of positive reviews on Trustpilot and the Consumer Affairs Buyer’s Choice Award for customer service.By combining decades of experience with a customer-first approach, Stannah Stairlifts continues to be a leading choice for families seeking reliable stairlift solutions in North America.
Stannah Stairlifts USA (stannah-stairlifts.com) has 1,463 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Jan
I am very satisfied with my stair lift, even thought after a couple of weeks the motor ceased. But Stannah sent out the repair crew and had it operational in a few days at no cost.
Phyllis
a tech installed the lift and seamed very experienced. he would have no way of knowing the lift had a bad mother board, because it worked perfectly before he left. within two weeks there were several problems. tech was dispatched within a day and spent several hour changing all the computer boards. The lift has worked perfectly since.Thank you from a happy customer
Response from Stannah Stairlifts USASep 8, 2022
Thank you so much Phyllis for your five-star review. We're glad to have been able to resolve your issue so quickly. Sincerely, The Stannah Team
M.D.M
Chris and Brian were on time, efficient, courteous, and very patiently explained how the chair worked. I really appreciate their professionalism.
Michael W.
Our Stannah Starla was installed 8/22/22. Max S. was our installer. He is super knowledgeable on the installation and training. He was patience and thorough out the training for our 88 year old Mom. The Starla is easy to use and made of high quality materials. We couldn’t be more pleased with the product, sales and service!
Response from Stannah Stairlifts USASep 8, 2022
Thank you so much for your five-star review. We're glad to hear you had an excellent experience with our Stannah team and are beyond satisfied with your stairlift. Sincerely, The Stannah Team
Mechanics Hall P.
We are very happy with our new stairlift installed on our first to second floor stairs. 22 years ago, we had Stannah install a stairlift on our basement to first floor stairs, and it is still in service and it has been trouble-free.
Response from Stannah Stairlifts USASep 1, 2022
Thank you so much for your five-star review and continued trust. We're happy to have been able to help you find the right stairlift for your needs this time around as well. Sincerely, The Stannah Team
Chuck
Max arrived on time, checked the installation site and got right to work. He thoroughly explained how to operate the stairlift. We would definitely recommend Stannah because employees are professionals from point of sale through installation. Even when Max was stung by a bee during initial part of installation, he just kept working. We were pleasantly surprised by how seamless and stress-free the whole process was.
askywatcher
I am very pleased with my entire experience with Stannah, especially with Kris Singh who installed the lift. He did an excellent job, was courteous and helpful.
Response from Stannah Stairlifts USASep 1, 2022
Thank you so much for your five-star Stannah Stairlifts review. We're glad to hear your experience was excellent! Sincerely, The Stannah Team
Patrick R.
Everything was explained to me exactly the way it was then installed. I'm satisfied with the product and the service agreement. Professionally done. Thank you.