customer
Excellence and reliability
Excellence and reliability

Stannah Stairlifts is a trusted name in home accessibility, providing high-quality stairlift solutions that help people stay safe, independent, and comfortable in the homes they love. As part of a global, family-owned company with over 150 years of engineering experience, Stannah recently celebrated 50 years in stairlift manufacturing—a milestone that reflects its deep commitment to innovation and reliability. To date, Stannah has produced over 1 million stairlifts worldwide.Operating in the U.S. for over two decades, Stannah offers a full range of stairlifts for straight, curved, and outdoor staircases, all designed with comfort, safety, and usability in mind. Customers can choose from new, rental, or reconditioned models, along with financing options to fit a variety of budgets. Every stairlift is installed by trained professionals and backed by local service and support.With regional offices and a strong network of certified dealers, Stannah provides personalized, local service across the country. The company has earned widespread recognition, including thousands of positive reviews on Trustpilot and the Consumer Affairs Buyer’s Choice Award for customer service.By combining decades of experience with a customer-first approach, Stannah Stairlifts continues to be a leading choice for families seeking reliable stairlift solutions in North America.
Stannah Stairlifts USA (stannah-stairlifts.com) has 1,463 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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customer
Excellence and reliability
Gail
Company went out of their wsy to make sure the stairlift was installed prior to me getting home from rehab. They only had 3 days notice. The installer, Jose. Was very courteous and professional. He took the time to explain everything to my husband and answered all of his questions. Very happy with experience and would highly recommend company.
Response from Stannah Stairlifts USAApr 21, 2023
Hi Gail, We're so glad that we were able to help make your transition from rehab easier! We hope that your stairlift is serving you well. We'll certainly pass your compliments on to Jose. Thank you for choosing Stannah and welcome home! Sincerely, The Stannah Team
Diane
Installer was courteous and did a great job. Very satisfied with the stair lift.
Response from Stannah Stairlifts USAApr 21, 2023
Hi Diane, Thanks for the feedback! We'll pass on your compliments to our installer. We appreciate your review. Thank you for choosing Stannah! Sincerely, The Stannah Team
Chuck and L.
Great sales promotion. Paul Vincent did an awesome job.
Response from Stannah Stairlifts USAApr 21, 2023
Hi Chuck & Liz, We're so glad that you enjoyed working with Paul. We hope you're enjoying your stairlift just as much! Sincerely, The Stannah Team
John
Professional, knowledgeable, friendly
Response from Stannah Stairlifts USAApr 21, 2023
Thank you for the kind review John, and thank you for choosing Stannah! Sincerely, The Stannah Team
Marion H.
With my husband coming home after a fall and spending 3 months in a rehab facility, Stannah Stairlift was able to do the job the day before he arrived. The technicians did an immaculate job and showed me how to work it. After a week, there was a problem that we didn't know how to remedy and I called the service number and it was solved so easily on the phone. I have no problem recommending this company that has made my husband's transition home so much easier.
Response from Stannah Stairlifts USAApr 21, 2023
Hi Mrs. Herman, Thank you for your kind review. We're so glad that we were able to help with your husband's transition home. We hope that his stairlift is proving itself useful, and continues to do so for many years to come. Should you need anything, please know that we're always just a phone call away! Sincerely, The Stannah Team
Frank
My experience with Stannah Stairlifts has been a positive one from dealing with Max who was extremely helpful in expediting the contract to the nice, courteous young man who did the installation. He took the time to explain to my satisfaction the workings of the chair. I am pleased with the chair and would definitely recommend Stannah Stairlifts.
Response from Stannah Stairlifts USAApr 21, 2023
Hi Frank, Thank you for leaving such a kind review! We'll let Max know you were pleased with his work. Thank you for choosing Stannah! Sincerely, The Stannah Team
Kevin
Jen did a great job with the installation. Everyone we dealt with on the phone was very helpful.
Response from Stannah Stairlifts USAApr 21, 2023
Hi Kevin, That's so great to hear! We'll pass your compliments on to Jen. We hope you're enjoying your stairlift! Sincerely, The Stannah Team