AnnMarie
Everything went well with the…
Everything went well with the installation. The rep was very nice and knowledgeable and answered all questions we had.

Stannah Stairlifts is a trusted name in home accessibility, providing high-quality stairlift solutions that help people stay safe, independent, and comfortable in the homes they love. As part of a global, family-owned company with over 150 years of engineering experience, Stannah recently celebrated 50 years in stairlift manufacturing—a milestone that reflects its deep commitment to innovation and reliability. To date, Stannah has produced over 1 million stairlifts worldwide.Operating in the U.S. for over two decades, Stannah offers a full range of stairlifts for straight, curved, and outdoor staircases, all designed with comfort, safety, and usability in mind. Customers can choose from new, rental, or reconditioned models, along with financing options to fit a variety of budgets. Every stairlift is installed by trained professionals and backed by local service and support.With regional offices and a strong network of certified dealers, Stannah provides personalized, local service across the country. The company has earned widespread recognition, including thousands of positive reviews on Trustpilot and the Consumer Affairs Buyer’s Choice Award for customer service.By combining decades of experience with a customer-first approach, Stannah Stairlifts continues to be a leading choice for families seeking reliable stairlift solutions in North America.
Stannah Stairlifts USA (stannah-stairlifts.com) has 1,463 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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AnnMarie
Everything went well with the installation. The rep was very nice and knowledgeable and answered all questions we had.
Ivan
Only issue was the installer was a little late. But aside from that, the whole process from beginning to end was very pleasant. Everyone was friendly and professional. I would definitely recommend to others
Barbara
Was very pleased with all involved in the setting up of my new chairlift! Rich Selah was very nice and helpful! The only issue I had, was that I anticipated the chair only coming out from wall 13-1/2", did not take into consideration the bannister or the heating baseboard at entry. I wish my husband had not been so opposed to being present and more open minded, would have helped answer or bring up these questions. (He still claims he will never use it-we will see!) Brad and Josh were very thorough and professional with the install and explanation of usage! I have already used often, especially late in day or carrying things down two flights of stairs! will recomend to anyone who may be in need, it saved my mom back in the day carrying for my dad at home! thanks again!
Edna
I'm not happy this is a US web site I was told they were made in United Kingdom
Response from Stannah Stairlifts USAMar 19, 2025
Hello Edna, We appreciate your feedback and understand your concern. Stannah is a family-owned company with a proud heritage of designing and manufacturing stairlifts in the United Kingdom for over 150 years. While our national headquarters is in Massachusetts, our global headquarters remains in the UK, where our products are designed and engineered. If you’d like to explore our UK site, simply click on the flag icon at the top right of the screen, and you’ll be directed there. If you have any questions please feel free to reach out. Sincerely, The Stannah Team
Kenneth
The salesman was knowledgeable and explained my options. The installation occurred on the date, promised it was successful however, I noticed a knob hanging from underneath the mechanism. I called and sent him a picture and they returned my call telling me not to worry about it. it was OK.
SS client for Paul D.
I love going up and down 3 levels on the stannah stairlifts because it gave me access to my whole house. Also it saved my knees, neck,and back from constant pain and further deterioration. I am very grateful for the quality of my life has improved vastly due to the installation of the stairlift.
Tony
They are what most companies should be customer friendly
Fernando
Good sales rep and office support. Installing techs polite and caring. One star reduction because initial delivery/install lacked power swivel feature as ordered. Required a second tech visit to correct.
Response from Stannah Stairlifts USAJun 27, 2024
Hello, Mr. Fernando, We're glad to hear you were pleased with our sales rep, office support, and installation techs. We apologize for the initial oversight with the power swivel feature. After reviewing the service records, we're pleased that our team was able to quickly install it after the mistake was found and that your lift is now working properly and serving you well. If you need any further assistance, please don't hesitate to reach out. The Stannah Team